Process Management or Business Process Management (BPM) is increasingly transforming how HR managers carry out many business tasks daily with the use of workflow automation tools.
Recruiting, leave requests, appraisals, approvals and employee feedback are some of the workflows typical human resource management (HRM) department deals with. All of these HR workflows involve multiple department approvals. Also, system entries, communication channels and documents. As a result, human resource management becomes lengthy and expensive.
In addition to this, it is very common that employees don’t follow established operating procedures and complete required tasks. That is, with regards to how they are supposed to complete them. Subsequently, leaving the organisation with unstructured and ad-hoc task management.
Automating these processes can increase productivity, cut costs significantly and eliminate bottlenecks. Simply, by making these scenarios easy to handle with business process management tools.
Automating Human Resource Management processes can bring agility to your organisation
You can improve visibility in your HR processes by storing all related records and tracking and auditing them digitally. This will help you achieve your organisation’s transparency and efficiency goals.
You might already have deployed a Human Resource Management add-on from your existing ERP provider. But, you may easily discover that there are still gaps that need to be filled due to your organisation’s unique requirements. A good Business Process Management (BPM) and workflow automation solution can help you bridge these gaps across multiple back-end systems. Also, it will stand as a starting or end point of your existing workflow. As a result, it will bring efficient ways to orchestrate these HR processes in one single platform.
1- Not only EASY, but even LAZY HR approvals
Human Resource Management approval processes such as leave, job change and travel request may not sound very complicated. However, they can be frustrating with long waiting times for employees.
Instead of back and forth email communications and manual work, providing employees with a simple way to submit their requests is the key. Individually or as part of a group, requesters and managers can be notified via email. For instance, if one manager is away another one can pick it up to avoid any disappointments.
To make it even easier, with business process management tools there are ways to provide lazy approvals. Simply by clicking on a link in the automated notification email or by replying to it. A manager can quickly approve a request without even going near to another system other than the notification email. Most noteworthy, this directly updates in all the related data systems.
2- Performance Appraisals left on the shelf
Automating your performance appraisal process with process management software will allow you to replace documents and paper-based tools. More importantly, it provides insight into the organisation and employees. For example, employee milestones and what’s next to come. In addition, it will ensure consistency throughout the entire organisation.
3- Expense management on the GO
Expense management approvals usually flow to Human Resource Management teams to ensure that there are no errors. Managers approve on time and employees get accurately reimbursed. Consequently, this can also be a long and time-consuming process.
A workflow automation solution can be a great benefit to allow employees input expenses for approval. Whether it be through a browser or mobile application with a couple of easy steps. Firstly employee takes a picture of the receipt or multiple receipts. Then adds additional required info and submits for approval. The manager gets notified and approves or rejects.
With flexible automation rules and alerts, if it is rejected by manager requester gets notified of the rejection reason. Simply, making the process quicker to track. By this way, organisations spend less time on exporting expense reports, receipts don’t get lost and reimbursements are done faster.
In addition to all of these benefits, a business process management solution with OFF-LINE capabilities can be a great value. For example, allowing expense submissions when employees travel on business journeys. Also, if employees don’t have access to a network in a flight trip or in a remote location. Kianda human resource management process system allows expense submission on the go.
4- Online workplace induction
Hiring can be an exciting, yet unpredictable moment for your business with some unknown factors. Firstly, what are the new employees going to really be like on their first day? Will they fit in with your company culture? Secondly, in the era of social media and networking, company’s REPUTATION is vital to its future. Therefore, a good workplace induction process can help with company’s first impression and future recruitments.
All these aspects of induction may not be in your control but what you can do is give them the best possible start. In addtion, bring the new candidates up to speed as quickly as possible. That is, for higher productivity and satisfaction by standardising induction process. Standardising involves digitalisation and automation of documentation and training required to be inducted.
A cloud-based process management solution can store numerous relevant records to human resource management. For example, records of staff, training courses, online videos, checklists, certifications. As well as that, it can provide detailed reports for administration to visually track the progress of each staff’s induction programme.
5- Continues process improvement is the key
A business process is more than the workflow steps captured in a process documentation. Rather, it is the actual effort that spans one or more departments within an organisation. It consists of several types of interactions. Also, resources such as human tasks, system workflows, collaboration between workers, business rules and analytics.
Business processes around human resource management functions naturally involve heavily workers and their requests. For that matter, requiring continuous improvements with the specific resourcing needs of each organisation. Therefore, automating these processes gives the advantage of effectively analysing the progress. And, spotting improvement areas rapidly.
HR department that operates with workflow automation ensures a better employee experience and successful business outcomes. Instead of using a different solution for every HR workflow outlined above, why not use a single process management platform? One, where you can automate almost anything tailored to your unique needs. At Kianda we help organisations rapidly transform manual processes into efficient automated workflows.