How no-code development drives innovation in business and empowers users

no-code-platforms-empowering-users

Why are no-code development platforms emerging?

There is a rising demand for generating more software in today’s business world , but a limited number of skilled people who can create software. No-code platforms are emerging because they’re much easier to learn compared to coding.

No-code development concept has positively changed how organisations conduct business operations.

Simply, by helping them to transition to an agile development strategy.

If you are in IT department or the person who is responsible for digital strategies within your organisation, you know how hard it can be dealing with many requests from business. Or, how long it can take to deploy a simple software to meet internal or customer requirements.

There is absolutely an easier and agile way to manage these requests.

First and foremost, the ability to create business apps using no-code digital process automation tools allows you to automate laborious and repetitive tasks. 

However, there is a distinctive difference that determines whether your business can create business apps in-house. That is, depending on the software that you choose. 

What are no-code development platforms?

codingLet’s have a look what we mean when we say no-code development platform.

No-code development platforms are applications that allow citizen developers to easily create business apps, without coding. 

Citizen developer term is a growing trend in the IT world. It describes employees within an organisation who create new business applications by using development environments, no-code or low code technology platforms without being limited to programming knowledge.

Meaning with no-code platforms, users with or without programming knowledge can create applications through drag and drop style graphical user interfaces. 

The idea of using application development platforms that are no-code, most of the times focuses on the ability to bypass the IT department. In doing so, companies don’t suffer with constraints such as time, money and other scarce resources such as software developers. 

However IT departments can also benefit hugely with the use of no-code or low-code solutions. Mainly to help them deliver solutions faster and maintain them internally with an agile manner.

Traditionally, if a company wanted to carry out software development they would need to outsource or hire a software developer. Therefore, this incurs additional costs and time for production.

As companies continue to deal with an increasingly mobile workforce, low-code and no-code development platforms are on the rise.

Simply because, codeless tools provide access to app development whether you are an IT Professional, or a Human Resource Manager.

So what is the difference between low-code and no-code development?

The terms kind of speak for themselves. 

Low-code development is building apps that involve a certain amount of coding. In particular, it requires users to have a minimum level of experience in order to create their desired applications.

And of course, the better the coding knowledge, the better the outcome. 

Due to this, it is more expensive to implement low-code. In short, it speeds up the development and deployment stage but it still requires additional costs to hire a programmer to build the app or to outsource.  

No-code development is building apps without writing a single line of code.  Using a no-code workflow software enables app development, even without knowledge of coding language.

No-code platforms are specifically built so that the coding behind the scenes is left to the software developing experts.

So basically, you are building with code but the code is just hidden. And this is simply to make the app-creation process easy for end-users.

As a result, business users can quickly design, build and fast deploy digital solutions. Using no-code platforms is much more flexible and suitable for citizen developers or power users.

In addition, it is less expensive compared to low-code platforms to build solutions fast and maintain them in-house in the long run.


What are the benefits to using no-code development platforms?

Fast building and deployment

Building applications from scratch requires a significant amount of coding. With no-code solutions such as a digital process automation platform, you can swiftly develop business apps by avoiding the programming phase. In addition, execution of business processes is rapid and smooth, allowing tasks to be completed efficiently. 

Major cost savings

Creating a digital business app requires a technical expert who can do so. And, this instantly raises operational costs and wages.

No-code development enable organisations to avoid these costs by simply putting non-technical users into the driving seat of automation.

In other words, employees from HR and Finance to Marketing and Sales can easily deploy tailored digital solutions. 

Productivity increases

App development is time-consuming. With no-code, IT teams can skip these stages and quickly create rich business apps.

As a result, IT departments save a large quantity of time, that usually would have been spent in developing. Because of this, they can essentially invest this time into other aspects of the business and bring innovation to the business.

On another note, this also allows IT and other departments such as HR or Finance, to deploy rapid solutions. Simply, employee productivity increases due to the acceleration in business operations from using a no-code platform. 

No-code development is dynamic and flexible 

No-code development can conveniently tailor to your business’ unique needs.

In other words, users can readily build business apps based on the organisation’s specific desires, without limitations.

So, if you want to include a specific question in an online form, or send a notification to certain user based on an answer given to a question, you can certainly and freely do so.

It is particularly designed in a way that provides business users with flexibility. And, this is so that process can be altered based on internal changes. 

Agility

As previously stated, no-code digital solutions are dynamic and flexible. Because of this, organisations can react fast and implement changes effectively and efficiently. Being agile is considerably important, especially in a highly competitive industry.

Therefore, the ability to adapt to shifting market conditions can essentially provide competitive advantage. As a result, your business can stay in-line or ahead of competitors. 


Kianda NO-CODE Platform

Kianda is a no-code digital process automation and application delivery platform that helps companies streamline every business process while eliminating inefficiencies and reducing development costs.

Derya SousaRecently, NoCode Journal – a digital magazine dedicated to cover the latest NoCode news – featured Kianda platform and our COO, Derya Sousa among other female leaders with emphasis on her role in the no-code market. 

Kianda no-code platform is helping companies across the globe to rapidly and successfully build tailored business apps. Simply, no-code development with Kianda brings agility to organisations and accelerates digital innovation. 

“Kianda provides a cloud-based Enterprise Process Automation Platform for organisations to transform business tasks automate digital forms, workflows, and dashboards”.

(NoCode Journal, 2020)

Read here


Why you should choose no-code development to build business apps

No-code platforms such as Kianda allow you to implement fast digital solutions. Moreover, non-technical staff can create and maintain digital business applications. Therefore, you don’t need to allocate extra costs for a software developer.

In addition, business won’t be left waiting around for long periods of time for apps to be developed.

What previously took months or possibly years to build, can be done in days or as little as hours.

That is, with no-code solutions.

 


Lead IT Business Analyst from Mercury Engineering highlights how easy it is to use Kianda Platform

Construction company, Mercury have been using Kianda to optimise their processes from project management to human resources. They have been successfully enhancing compliance and bringing agility to their business. 

Fiona McCabe, Lead IT Business Analyst highlights how easy business processes have become using Kianda. 

“Prior to Kianda, if someone had a problem, they would try to explain to me what it was, I took as much information as I could. And then, I rang the software experts to get them involved.

But now with Kianda, I’m having a 30 second conversation with someone in the corridor, able to ask some key questions. And, I’m walking away from that conversation, knowing whether or not I can fix this myself.

Fiona McCabe, Lead IT Business Analyst

Mercury Engineering have successfully retained significant amounts of time by using Kianda to deploy digital business processes. 

With Kianda, they can now iron out most of the requirements and changes internally, reducing expenses. And as a result of fast resolutions, productivity scales up, increasing efficiency of their processes. 


Key Features of Kianda NO-CODE platform

Unlimited forms and workflows

Organisations can swiftly build any amount of forms or workflows using Kianda. Therefore, you don’t need to prioritise processes simply because there are only a certain amount of forms available.

You have unlimited forms and workflows to play around with, allowing you to transform business processes without limitations.

Mobile-friendly forms

Kianda is built as a Progressive Web Application. It is available in any device.

Mobility and flexibility allow teams who work in remote areas to successfully carry out business processes. Simply, Kianda allows you to access data and submit forms, even when you are offline. And, you can do this at anytime, anywhere.

Application template store

To help you get started, our app store provides 20+ pre-built forms. From this, you can easily implement any of these templates. In addition, they can provide insight into look and feel and layouts. 

This will then guide you when creating your own forms and workflows. 

Custom reporting dashboards

Kianda provides easy-to-use custom dashboards for data analytics and reporting. Users can swiftly build dashboards with exquisitely designed layouts, charts, lists and more widgets. 

Built-in detailed analytics makes visualisation of performance a breeze. 

Seamless data integration

Readily integrate workflows with ERP, CRM and IT systems on-premise or in cloud to efficiently share data throughout your company. 

Easy to connect APIs provide seamless single step connections to data sources such as SAP, SharePoint, O365,  SalesForce, Oracle, DropBox, Web Services and many more. 

no-code process automation platform Kianda


Typical business processes to rapidly digitise:

HR – Employee onboarding, Leave requests, Employee appraisals, Expense request, Timesheet management

Quality and Health and Safety – Incident reporting, Inspection checklist, Corrective action plan

Project Management – Project approvals, Document generation, Contract management

IT – Ticketing, Change request management, Asset management

Finance – Purchase order management, Capital approvals


 

To discover how no-code process automation platform Kianda can help you, start your free trial today!

START YOUR FREE TRIAL

 


Related articles:

5 Core Business Processes You Should Automate to Increase Agility

Why Leaders Seek Quality Management Systems to Ensure Compliance

Why you need to have a Ticketing Helpdesk for Remote Working Teams

enhancing remote working teams with ticketing app

Ticketing helpdesk is not only useful for customer support. But, also for improving employee collaboration for better business outcomes and faster resolution. To successfully conduct cross-functional business processes, co-working is fundamental.

On that note, effective communication between departments is more crucial now, than ever before. 

The rapid spread of COVID-19 has forced remote working strategies in place, ready or not.

As a result, many organisations are on the look-out for ways to improve internal communications. More importantly, to boost employee performance. That is, for teams to efficiently work from home.

Ticketing helpdesk is put into effect in order to enhance employee collaboration. 

What is a ticketing helpdesk?

Collaboration across different functions of a business requires useful methods of communication. Without the appropriate level of co-working, productivity will ultimately be affected. Hence, work standards can and should be maintained when employees are working from home.

helpdesk supportA helpdesk is used to aid support and provide information between relevant users. As well as that, to ultimately implement resolutions. For instance, employees requiring information from HR departments or IT teams look for quick responses to their needs.

Ticketing is used to manage, track and prioritize internal inquiries between employees. With a ticketing helpdesk, employees can receive, process and respond to each other.

When employees are working together on a particular project or process, individual inputs are required. Many business processes involve workers from cross departments. For example, Finance Teams working with HR to determine the budget for hiring new employees. Or, Sales teams collaborating with Marketing Teams.  

When issues arise throughout these processes, support is needed. An internal ticketing helpdesk easily provides a platform to manage these issues and their resolutions. 


COVID-19 has increased the need to efficiently manage collaboration for remote teams

man working from homeThe COVID-19 Pandemic has been the forceful driver of newly remote working teams. Because of this, many organisations have involuntarily executed remote working.

Interacting across messaging platforms, emails and online meetings have become significant for remote teams. However, they are not sufficient and can be time consuming. For instance, information can get lost between message conversations. So, if you need to search for it and, or you need to take extra notes, your options are limited.

Implementing potent methods of communication is essential to a functioning remote working strategy.

Many organisations are directing towards digital solution such as ticketing helpdesk. That is, to better manage their remote teams. As well, to gain full visibility over their operations.

Today, digitalisation is long-standing.

Companies have already undergone or are currently enduring digital transformations. To clarify, the change to a digital workplace amounts huge benefits to businesses.

With that being said, COVID-19 is accelerating the move to all things digital. Simply, remote working is easy to achieve when you take advantage of provided digital solutions.

From HR and Finance, to Marketing and Sales, process automation scales up productivity. Digital transformation can help your team to successfully work from home.

Digital process automation can transform a ticketing helpdesk into an easy-to-use digital app

It is usually assumed that ticketing helpdesk is only applicable for IT or customer support. However, most people are now working remotely. Hence, internal support is essential to carry out business processes. 

Organisations are increasingly moving beyond messaging apps to more sufficient apps. For example, a robust ticketing system. 

With the power of automation, you won’t have to worry about missing tasks or issues caused by using messaging apps.

Providing a support system for cross-departments interactions is essential to increase productivity and efficiency within an organisation. And with a ticketing helpdesk app, your teams can collaborate efficiently. 

Use Kianda ticketing app for faster resolutions and better collaboration. 


Benefits of using a Ticketing Helpdesk App 

1. Better communication

collaborationInformation can easily get lost or convoluted when located in email threads or messaging apps. Consequently, the initial conversation becomes pointless and a waste of time. As well as that, same issues could be raised numerous times. Two employees working independently could be responding to the exact same question. And this, automatically wastes time. With ticketing, the information can be easily recorded. As well, communication can occur all in a single platform. This reduces duplication of requested support and improves collaboration. In turn, productivity increases.

2. Improved organisation and structure

balancing scalesSimilarly, hidden material in conversations can be difficult to find. This makes it impossible to prioritize queries. By missing important queries, major issues can easily arise. On the other hand, a ticketing system compiles tickets based on levels of urgency. That way, you can monitor the status of an issue and prioritize requests. As a result, resolution times are faster and issues don’t slip through the cracks.  

3. Solves problems

solving problemsWithout a competent system in structure, problems can increasingly go unsolved. From this, major bottlenecks in business processes can occur. This is simply due to one problem getting absorbed into a pile of many. A helpdesk solves problems in accordance with their importance. In other words, issues that need to be solved by tomorrow are ironed out today. 

4. Time and cost savings

saving time is saving moneyUsing messaging apps and email threads to collaborate is time consuming. And time is money. As a consequence, it becomes more expensive to carry out particular processes. Examples of this are, extra costs dedicated for the length of time a process takes. Also, more required costs for additional workers to conduct operations.  A support system such as a helpdesk can significantly reduce costs. By reducing the amount of time or number of people to carry out business processes, expenses will naturally decrease.

A digital ticketing helpdesk that is user-friendly allows you to track, manage and prioritize tickets. All the while making sure users don’t turn to messaging apps and cause important issues slip away. As a result, collaboration becomes more focused, organised, effective and efficient. 


Start using Kianda Ticketing App for faster resolution times and easier collaboration

Enable efficient collaboration between your remote teams with process automation. A ticketing helpdesk can scale productivity for your team. And can do so, while working from home.

Kianda is a true NO-CODE platform. We empower business users to transform how they carry out business processes on a daily basis. 

For more info, visit Kianda.com and sign up to our newsletter!


Osvaldo SousaAbout Author:
Osvaldo Sousa – Enterprise collaboration and Digital process automation expert with almost two decades of experience in information technologies. He is the CEO/Co-founder of Kianda Technologies.

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COVID-19 challenges and how Gulbenkian reduced the impact with digitalisation

Digital Sustainability – Process Automation Creates A Green Office

Sustainable office

Introducing digital sustainability into the workplace plays a key role in corporate social responsibility.

Digital process automation can help your organisation reduce carbon footprint. Moreover, it can contribute to the environmental sustainability of the eco-system, as it reduces many forms of pollution. 

Across the globe, in just 40 years, 1 billion hectares of forest areas have been cut down.

Today, deforestation areas are equivalent to the size of Europe.

Among other reasons, deforestation has a vital role in the production of paper.

Paper is useful but also extremely wasteful. 

Consequently, people and businesses need to take action. Advanced technologies create a space for people and businesses to introduce sustainable initiatives. 

To become more environmental friendly, organisations are transforming into a digital workplace.

Technology and digital transformation significantly aid digital sustainability. Above all, companies can promote corporate social responsibility as they meet their goals in a more ethical manner.

What is Digital Sustainability?

Digital Sustainability refers to how a company adopts sustainable business initiatives into the workplace through technological investments. 

Adopting technology into company practices has become a necessity in the corporate world. Simply because technology highly drives productivity and in turn, profitability. That being said, corporate leaders are looking for more holistic ways to carry out business processes.

With the help of technology, companies are seeking environmental justice

By participating in greener activities, we can commit to making a positive impact on our global environment.

Why you should ditch paper and introduce digital and sustainable initiatives 

Environmental-pollution

A lack of sustainable initiatives will continue to harm the eco-system. Consequently from paper manufacturing, our global environment suffers from air, water, soil and land pollution. 

And that is not to mention disposals and paper-waste.

The pulp and paper industry rely heavily on deforestation as a source for raw materials.

More than one hundred million hectares of forests are cut down to supply the pulp and paper industry.

Cutting down trees is the beginning of the production cycle in the paper and pulp industry. Once carved, they are burned, releasing carbon dioxide (CO2) into the atmosphere. 

During manufacturing, nitrogen oxides (NOx) and sulfer oxides (SOxare also emitted. Consequently, global warming occurs and people can suffer long-term health effects.

In addition, deforestation endangers natural habitats and species that lived in the forests.

On another note, the pulp and paper industry uses more water for production than any other industry.

It takes 10 litres of water to make one single A4 page.

That is not all, 40% of waste in landfills is from paper. Wastewater from paper and pulp mills contain solids, dissolved organic matter and inorganic materials such as chlorates and composites of metal.

Do you use a lot of paper? And are you ready to make a change?

Think about how much harm is done from paper-use in your office alone. More importantly, consider how much you can help with a paperless, green office.


Paper-based processes are expensive and they consume a lot of employees’ time

Many organisations are still using paper-based documents to carry out business processes. 

Handling business processes using paper is expensive and it soaks up a lot of employees’ time. As well as that, errors can be easily made. This then results in extra use of paper along with disposals.

paper-based-documents

Paper is used in multiple departments if not all, across businesses. For instance, HR, Finance, Purchasing and R&D manage a lot of processes using paper-based documents. 

Vast majority of organisations that still use paper simply do it out of convenience. 

Certainly, more and more companies are adopting sustainable business initiatives to combat paper-use in the workplace. 

Even job seekers pay attention to corporate cultural values such as green practices. Therefore, they tend to search for employers that do take this into consideration. That is, equal values and beliefs regarding sustainable initiatives.

Simply put, green initiatives are good for the environment and good for your brand. Hence the increasing numbers of businesses enforcing green actions into the workplace. 

In addition, sustainable business initiatives using technology are more efficient in terms of cost, time and productivity. 

Digital processes are more efficient and they bring agility to organisations

Typical digital business processes include approvals such as ticketing, leave requests, employee onboarding, incident reporting, procurement, po approval, invoicing and so on. 

All of these business processes can be easily automated with process automation workflow software. 

Managing and tracking performance will be easier with a built-in personalized dashboard. Further, the overall process will be more efficient from start to finish.

Due to digitally performing tasks, employees can even work remotely. In terms of a crisis, such as the global spread of COVID-19, working from home has become the only option for some.

Let’s have a look at digital sustainability and how it can help you.


Digital sustainability creates a green office environment and improves efficiency

Think about how much paper is used in your office. As well as that, think about how many of those pages are disposed.

Adopting process automation will allow you to completely eliminate paper from your organisation. By doing so, your business does not need to buy, use or dispose of paper. Instantly, there will be a reduction in carbon footprint.

Engaging in environmental friendly initiatives in the workplace, go a long way to conserving the global environment.

In addition, using technology to do so, can derive many internal benefits.

Manually carrying out the same repetitive tasks can get quite boring.

When they are managed across paper it is time-consuming, costly and prone to errors. Moreover, communication can be hard to achieve. For instance, when staff are collaborating using paper-based documents it can easily get complicated. 

Using workflow software, processes can be streamlined. Access can be given to relevant departments if necessary. 

As a result, collaboration is significantly improved and the process can be completed within a single place. 

Process automation enables business tasks to be completed in a digital platform, enhancing transparency and visibility. For example, each staff member with access can see consistent updates. This enables the process to run more smoothly and at a faster pace.

Therefore, errors are reduced, less time is consumed and consequently, productivity increases.

Digital sustainability contributes to a greener global environment Save-the-environment

When one organisation adopts sustainable business initiatives, it helps the global environment. However, when many organisations adopt sustainable business initiatives, it significantly helps the global environment. 

Therefore, your organisation unquestionably contributes. For example, those engaging in sustainable initiatives are all striving to reach the same end goal. That is, TO SAVE THE PLANET.

If less offices require paper to carry out business processes, demand will weaken in the paper and pulp industry.

Subsequently, supply will decrease meaning more forest areas will be conserved. As a result, gas emissions such as Carbon Dioxide (CO2) will reduce. 

Furthermore, fewer natural habits and species will be endangered. And there will be a reduction in wastewater from paper and pulp mills.

Preservation of forest land by eliminating paper will make a difference!

Go green! Introduce digital initiatives into your workplace with Kianda platform

Paper can be so hazardous to the world, to people and other species. With that said, digital sustainability provides a solution. A digital workplace can substantially improve the condition of the environment.

Reduce air, water, soil and land pollution by eliminating paper in your organisation.

Go paperless today!


Kianda transforms business processes from paper into digital, completely eliminating the need for paper.

Manual, paper processes are prone to errors, delays and lack visibility, especially when collaborating across departments.

Easily build digital forms and workflows to streamline business processes with Kianda platform.

With paperless solutions, you can store data, not documents, while optimising collaboration between your teams. In addition, you can ultimately manage tasks in real-time and review progress with personalised dashboards. This can all be achieved from your browser, tablet or mobile device at any given time.

Start your digital transformation today by automating your digital processes with Kianda platform.

For more info, visit Kianda.com don’t forget to sign up to our newsletter!


Ashley HennessyAuthor: Ashley Hennessy Marketing Executive at Kianda Technologies 
Helping companies to operate paperless, delivering custom business applications rapidly with no-code digital process automation platform Kianda.

Kianda is a business process automation platform that allows companies to digitalise and streamline their processes with easily built online forms and workflows.

 

Related articles:

Remote working: Why digital business process is the key enabler for working from home

5 Core Business Processes You Should Automate to Increase Agility

Remote working: Why digital business process is the key enabler for working from home

Remote working

Have you implemented ‘remote working’ as an option for employees yet?

Across the globe, more and more people and companies are taking an interest in remote working. This comes about for many reasons, one being the benefits of the digital workplace. Secondly, the global development and transmission of Covid-19 has forced employees to work from home.

The transition into a digital workplace focuses on using digital methods to carry out business processes. Digital tools such as workflow software are being widely used to optimise business processes.

These processes can be as simple as an approval workflow or as complex as a procurement process.

In a traditional workplace an approval process requires printing, signing and carrying papers from one desk to another.

On the other hand, with a workflow software this process can easily be turned into a digital one.  This makes the process accessible to anyone involved from wherever they are to progress its flow.

Transitioning into a digital workplace will help you eliminate paper, reduce costs and increase efficiency. Above all, it will help you to easily implement how to successfully work remotely.

Cloud-based platforms and business process automation have created more room for more remote workers. In other words, digitalisation has enabled more tasks to be performed without barriers such as communication.

On another note, having an option in place to work remotely can be beneficial for operations, if necessary.

Why is ‘working from home’ so popular?

Remote male workerThe rising emphasis in remote work comes about from both, internal and external factors. For instance, internally, people are aiming to achieve a better balance between work and personal life. On the other hand, external factors like the global spread of Covid-19 (Coronavirus) has forced people to work at home.

Certainly, it is important to have the option for remote working if in desperate need. Even if a company does not incorporate it permanently.

Most noteworthy, companies are viewing it as a crucial factor for their business continuity plan.

As the business process automation industry continues to grow, making digital business possible, so does ‘smart working’.

Have you included digital process automation in your business continuity plan?

Let’s look at why remote working and digital process automation are beneficial for business.


Remote working in the event of a crisis

External factors are the ones that sometimes we cannot see coming, but we should expect the unknown anyway. In other words, we should plan for a potential disruption.

By preparing a back-up plan, companies can then reduce the level of disturbance from said external factor(s). For example, arranging options for employees to access company systems remotely should be included in their plans.

CoronavirusPrepare for the worst, but hope for the best!

The spread of killer virus Covid-19 has seen pandemonium across the entire globe. It is creating a lot of anxiety for people worldwide.

Businesses are curious about how operations will be affected. More importantly, people are wondering how lives will be affected.

Due to rise in the coronavirus, companies are involving remote working in their contingency plans. 

Remote working for better quality of life

remote-workers

According to a recent article by Ireland’s National Public Service Broadcaster RTE , flexible work searches on jobs websites have risen by 196% in the last two years.

In addition, a lot of people feel that they are more productive working from home. That is to say, the positive impact remote working has on personal life can effectively influence output of the remote employee.


Digital business process is the key for an effective ‘remote working’ strategy

First of all, tasks must be carried out digitally to allow remote working.

Secondly, an employee must have all of the necessary digital and non-digital tools at home. That is, to be considered suitable for remote working.

There are numerous manual processes that businesses have automated. As it turns out, technological advancements have made it possible for remote working.

Human resource management involves quite a few lengthy processes. Similarly, financial teams also carry out time-consuming and repetitive tasks. Different departments must communicate and play their own role to complete the overall process.

Business process automation continues to optimise these type of dreadful but necessary tasks. Ultimately, making your life easier at work. In addition, automating tasks can completely eliminate the use for paper.

Don’t need paper for remote working!

Busy office with paperSustainability comes in many forms.

Automation of business processes eliminates the need for paper documents. This derives huge advantages for a company that carries out a lot of processes using paper.

Let’s look at what a paperless office can do for you

    1. More organisation – information stored digitally in single place
    2. Better communication between departments
    3. Improved collaboration from higher visibility and transparency 
    4. Costs reduce as buying and disposing of paper is no longer required
    5. Less consumption contributes to a sustainable environment 

As an example, a simple ticketing system can coordinate and scale up operations of remote teams. HR Team working remotely will have many tasks over the course of the day. Including replying to employee queries among other day-to-day activities.

With a ticketing system in place their work can be organised around tickets. Giving a better visibility of team performance and improvements that may be needed.

Other examples of core business processes to automate not only for remote working but also for increasing efficiency

Human resource management automation

1. Employee Onboarding

Paper, Excel sheets and emails automatically slow down the onboarding process.

Managing induction tasks and training of new hires digitally becomes more crucial, when staff are mostly working remotely.

Digital onboarding process is less time-consuming and more efficient.

2. Leave Request Form

A digital leave request form allows better tracking and management of employee absences. Because of this, managers can prepare by taking actions so that absences don’t affect operations.

For instance, hiring temporary staff becomes easier to manage when needed e.g. sick leave, maternity leave, holiday season.

In short, employees simply provide the details of their request and submit it. After that, managers are notified to review and approve/reject the request. And finally, it is recorded in a system where employees can view the balance of remaining annual leave.

3. Employee Appraisal

For the reason that a performance appraisal requires huge effort and time, they get put on the long finger.

Employee performance appraisal software allows collaboration between relevant departments to review employees performance. This enables better visibility and tracking becomes easier.

Digital finance processes to simplify ‘working from home’

1. Purchase Order Approvals

Digital PO approval process will help to enforce better structure on the purchasing process. As a result, managers will gain more control of purchasing products and services from requesting a PO to supplier payment.

By automating purchase order process, finances are managed more efficient. For instance, a structure will help avoid unexpected expenditure in accordance with its disappointing results.

2. Invoicing and Accounts Receivable

Issuing and tracking invoices soak up a lot of employee’s time and it is very easy to make mistakes. With that being said, mistakes are not acceptable as receivables are what keeps a business afloat!

Streamlining this process with a workflow software will automatically reduce mistakes and will speed up the process.

3. Procurement Process

Using a digital procurement system contributes to your paperless office. Keeps your documents in one place.

Procurement documents define contractual relationships, and automation helps to prevent important losses. Keeping all your contracts in the digital sphere.

Eliminate the errors and increase the efficiency of procurement process by building a digital process.


And remember, the more time it takes to complete these processes, the more they will cost. Likewise, the less time it takes to carry out such procedures, the less it will cost.

So, eliminate paper and save time and money by automating business processes. Overall, business operations will be more efficient and remote working will be simplified and made possible from anywhere!


Considering remote working as an option?

Start your digital business journey by automating business processes. Visit kianda.com for more info.


Derya SousaAuthor: Derya Sousa COO of Kianda Technologies 
Helping companies to operate paperless, delivering custom business applications rapidly with no-code digital process automation platform Kianda.

Kianda is a business process automation platform that allows companies to digitalise and streamline their processes with easily built online forms and workflows.

To discover how Kianda can help you, start your free trial today!

START YOUR FREE TRIAL


Related articles:

How to manage your Procurement Process efficiently to reduce costs and risks

5 common HR scenarios where Business Process Management solution can be a great benefit

5 Core Business Processes You Should Automate to Increase Agility

5 business processes to automate

It’s 2020. It’s time to adopt business process automation.

Repetitive tasks without process automation can easily become draining. However, they are critical for managing operations within an organization. 

Let us emphasize.

Today, leaders face multiple internal and external challenges. Hence why, it is important to be prepared, proactive and productive. Dynamic markets result in business managers facing changes such as competition and evolving technologies. So, to keep in line with competitors, technological advancements are highly useful.

Process automation has received great attention along with adoption in the last number of years. Moreover, many organisations view it as a necessity rather just a ‘nice to have’.

According to a recent report from Forrester, automation and AI are moving deeper into organizations. As a result, they are becoming the “very makeup and operations of the company”. 

But, why is process automation a growing trend?

Let us call a spade a spade. Every person at some stage in their working life comes across a particular task that they aren’t exactly excited about. These processes can generally consume a chunk of your time. Maybe they involve a lot of paper and slow down productivity.

Above all, we are aware that time is money and that wasted time means wasted money. So, lets explore 5 business processes to automate and how these tasks will then, be simple to manage. Certainly, workflow software will make your life a whole lot easier!


1. Onboarding process automation

In general, hiring a new employee involves lots of paper, plenty of emails and communication across other departments like HR. On the other hand, workflow software allows collaboration across departments. Even more, it eliminates the need for paper and multiple emails.

To put simply, you can send the job offer to the new hire and the new hire can accept it along with submitting their data. After that, approvals take place then the contract is automatically issued. Furthermore, digital signatures are captured and all the relevant departments’ tasks are distributed. This ensures that everything is ready before the new hire starts for a better first impression.

In short, the entire onboarding process from start to finish can be achieved. Most noteworthy, all in a single platform with workflow software.

2. Holiday request form 

Usually, employees request time off by filling out a paper form or sending emails. Once all of the information is written on the application, a manager then has to manually and digitally input the data. 

Emails are sent back and forward to HR, confirmation of status is next. You get the picture…

holiday-request-form
holiday-request-form

Again, time is being wasted that could be valuable elsewhere. 

A  digital holiday request form with Kianda platform allows you to manage and approve requests, all in the one place.

As well as that you can conveniently monitor and track them in a dashboard. 

3. Incident reporting

The main purpose of an incident report is to try to identify the cause of an incident or a near miss. By doing so, managers can take cautious actions to prevent re-occurrence in the future.

Incident reporting needs to be accurate and managed correctly. It’s no surprise that they are obvious business processes to automate. To be clear, using paper isn’t really a safe way to store valuable information. Therefore, recording and storing data safely will improve the overall quality of the process and the outcomes.

To clarify, a digital incident report automatically increases accuracy by storing data more efficiently. Easier tracking allows managers to quickly come up with measures to prevent future occurences.

4. IT help desk 

IT helpdesk
IT helpdesk

Without a structure put in place, IT teams can get very overwhelmed with queries from end-users.

More importantly, satisfaction won’t be achieved for end-users if IT support teams can’t deliver answers. So, to enhance the user experience, queries need to be addressed fast. 

The Kianda platform offers a ready-made IT help desk template that effectively supports end-users. In short, the automated workflow allows the IT team to track, prioritize tickets and solve them rapidly. 

5. Procurement process 

The flow of the procurement process entails quite a few steps which can easily slow things down, fast. For instance, if managed across excel sheets, paper documents and emails then effective communication maybe hindered. As a result, enabling frequent misconceptions in different stages of the procurement process. 

In other words, having multiple documents in numerous places compared to digital documents in one place speaks volumes. All appropriate users can have access to relevant documents if needed. For that reason, collaboration and communication flows better than ever.

Using a workflow software for the procurement process delivers transparency to all involved, from buyer to supplier. As a result of better communication, the procurement process runs more smoothly and quickly.

In addition, management of cost and spending becomes more visible, meaning that profitability can be tracked and improved.


Can you imagine the amount of costs and time that is saved by speeding up these processes?

Yes, a lot! 

As stated by Gartner, optimising existing business processes does not only focus on efficiency, but efficacy too. To be exact, optimisation of business operations increases productivity, reduces errors and has capabilities to avoid potential risks.

“By automating predictable, standardized processes, application leaders enable the business to focus its attention on the exceptions that still require a human touch” 

Automating Business Operations to Scale Your Digital Business, Gartner (2019)

In other words, by saving a lot of time you can devote more attention to other aspects of the business. Perhaps, an area that you could never give enough time to, even though you probably should have. 

Further, reducing costs can symbolise many opportunities for the business. Firstly, it can reflect an increase in profitability as there are less operating costs which means saving money. On the other hand, it can be spent elsewhere maybe for R&D, new employees or could be for expansion. Whatever the case may be, saving costs is always a plus.


Ready to save a lot of time and costs, improve productivity and eliminate paper?

Visit kianda.com for more info!

Author: Osvaldo Sousa

Osvaldo is the CEO of Kianda Technologies with almost 2 decades of experience in the IT industry has developed many successful solutions across a broad range of technologies. He is the subject matter expert in digital workplace collaboration solutions.

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Why Leaders Seek Quality Management Systems to Ensure Compliance

Travel Request Form


Webinar: How to turn inspections into an easy digital process

 

Site inspection app webinar
Digital site inspection webinar

In this webinar series, you will learn how to turn inspections into an easy digital process.


So, organisations that require frequent inspections, need checklists that contain large amounts of data. However, that data is often unreliably, on paper documents. 

To be more clear, traditional methods used to carry out inspections generally consist of papers, scanned documents, signatures, Excel sheets and so on… But, these aren’t exactly efficient ways to record data or more importantly, to store it.

Kianda offers a no-code platform that allows you to create digital inspection checklists and workflows. In short, it organizes and stores data, generates documents and captures signatures on the go, digitally.

Adopting new technologies that can automate a business process will benefit industries that conduct frequent inspections such as construction, engineering, manufacturing and others. 

So, it’s time to transform your inspections into a more efficient process.

Above all, you will save time, reduce costs and eliminate paper.

In other words, a digital process will allow you to carry out a site inspection more rapidly than a manual one. In addition, you can say good bye to paper documents and hello to more efficient ways of recording and storing data and information.

We hosted this webinar to show you how to turn inspections into an easy digital process using Kianda platform. During the webinar, Osvaldo demonstrates how to use a site inspection app, along with the advantages.


Don’t miss out!

Join our expert Osvaldo to learn about how to turn inspections into an easy digital process

By the time you are finished watching this webinar you will understand:

-How Kianda platform works

-How to use the site inspection app with Kianda platform

-Key advantages of using a digital inspection checklist

 

Presenter: Osvaldo Sousa

Osvaldo is the CEO of Kianda Technologies with almost two decades of experience in the IT industry has developed many successful enterprise solutions across a broad range of technologies. He is the subject matter expert in digital workplace collaboration solutions.



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How to manage site inspections efficiently, while easing the process and raising the standards

 

About Kianda:

Kianda is a no-code business process automation and workflow software.  It makes it easy for companies to automate complex business processes connecting people and existing company systems.

Kianda is headquartered in Dublin, Ireland, is being used by businesses across the globe. It is helping users to digitally transform core business processes improving compliance and enabling faster decision making, and higher productivity.

Why Leaders Seek Quality Management Systems to Ensure Compliance

Quality management system

Quality management systems are widely used to ensure compliance. A quality management system is a set of integrated business processes. To deliver quality in the production process, organisations use integrated business processes.

A viable QMS (Quality Management System) should reflect the organisations’ vision, goals and objectives.

Why do quality leaders seek a viable QMS to ensure compliance?

Manager are pressured to implement quality management processes. Reason being, are the following:

1- Compliance with existing laws,
2- Compliance with standards of production, and
3- Developing a quality conscious culture.

Today, leaders use technology and systems to improve data analysis. They use it to make informed decisions. In doing so, ensuring quality in the production process.

Furthermore, the organisation workforce strive now more than ever, to transform goals and objectives into resources and policies. Consequently, the policies help every employee to follow standard operating procedures.

Above all, the quality management standard ISO 9001, advocates for strong leadership that impacts a quality-driven culture.

6 core elements to consider to improve quality management

Alignment of people, financial resources, and technology is a good combination to ensure that quality is maintained in production life-cycle.

Meanwhile, here are 6 core elements that you should consider to improve quality management:

1- Data Management is a technique to maintain quality.

Presence of real time data can go a long way. This can earn a company enormous profit. Further, modern organizations ensure compliance using quality management systems to manage data.

Moreover, long-term data management techniques can predict high profitability, good customer relations, efficiencies and consistency in product quality.

Certainly, to ensure there is effective quality control, you must hunt data to implement.

With the help of a quality management software, you can address data collection, disposal methods, data management and analysis.

2- Achieving customer satisfaction with product quality

The primary goal of QMS is to ensure that quality objectives are met. The process involves describing product quality and setting up measuring tools.

Consequently, organisations should try to establish monitoring systems that can show if customer satisfaction is achieved.

3- Establishing a customer-mindful culture

Quality objectives are a tested and satisfied requirement of QMS. They are laid down to define strategic goals that will help achieve quality goals. In other words, objectives address the link between customer expectation and specific measurable goals.

So, quality leaders should lead employees in establishing a customer-mindful culture. Therefore, to deliver quality goods and services, a company should address gaps such as staff training requirements, inadequate resources and use of over-aged data.

4- Continuous improvement of quality controls across departments

An organisation should improve its data and its production methods. As a result, this will help to learn current trends and incorporate them into its production method.

To maintain a culture of quality, you should lead by being responsible, respecting the set quality standards and being accountable.

To design successful organisation processes, you should define a culture of clear documentation and improve quality controls across departments, for instance.

5- Communication and sharing of knowledge for the success of QMS

Reliable record keeping is essential for the success of QMS. 

A quality-driven organisation ensures evidence-based data and a clear channel of communication. 

To retain all supporting evidence, an organisation should look for digital quality management solutions. As a result, this will maintain transparent record keeping. 

6- Defining organisational structure 

A quality management system can ensure compliance by defining hierarchical order in an organisation. By doing so, the system should show what every employee is expected to do. 


Automating Your QMS

All businesses are starting to adopt technology in various processes, more and more. To compete fairly, you should shun away from the error-prone and cumbersome systems as these can increase risks and cost you money.

Using papers or Excel sheets to store your data  can complicated and prone to errors. Not to mention, it is also expensive to maintain in the long run.

Why should you as well endorse digital QMS?

Organisations are looking to save costs and time by adopting quality management software. They simplify tasks. As a result, they save resources that can be used in other areas.

When looking for a viable digital system, you should focus on something that addresses your organisation’s business needs.

The system should be flexible, so that users can create digital processes via forms, workflows, fields, business rules and reports. The users should easily mould and shape it to fit business processes. By doing so, the organisation can use it to the best of their ability.

Here are several benefits your organisation will bring in from a digital QMS:

Digital QMS

Cloud Deployment

Technologies now allow you to move your business to cloud. In other words, this enables an organisation to store data in the cloud. Above all, it is time efficient and cost-effective.

Compliance to quality standards is necessary for every organisation. Therefore, companies should put some form of a system in place. In this way, it will help them manage and track quality.

With a cloud-based solution, companies can verify that all processes are accessible to everyone. Also, that they comply to industrial standards by instinct.

Continuous Employee Training

Human resource is the most vibrant resource in an organisation. Therefore, for consistency in quality, employees must for example, be trained continuously to adapt to changes in the market.

Once they are trained, the next big thing is motivating them to meet deadlines. Policies and procedures constantly change. It is wise to maintain highly trained staff who efficiently complete their tasks.

Improved Risk Management

With real time data, it is easier to identify potential threats that can affect your organisation. Using a digital process management system as such, managers can give tasks to employees and monitor their progress in respect to the timing.

Customer feedback is wisely used in making future business decisions.

When complaints emerge, notifications are sent to respective employees to inform them to take corrective action. Taking the best approach to risk assessment can help determine critical events from non-critical events. In this regard, prioritizing critical.

Efficient Reporting

Lack of organised data can make it daunting to account for primary activities. Above all, organisations receive loads of information every day. This is challenging to analyse manually. With the help of a digital quality system, one can report on any department within the system and thanks to that, make more meaningful information.

Furthermore, a digital QMS gives you all the features needed to abandon stressful and tedious manual tasks. All your documents are stored safely and ready when you are.

To conclude, a cloud-based system can be used as your digital QMS. Allowing you to create workflow apps and better quality management processes.

In case you need an efficient QMS to manage your quality processes, visit our website to learn more: kianda.com

 

About Author:
Osvaldo Sousa – Digital process automation expert with almost two decades of experience in information technologies. He is the CEO/Co-founder of Kianda Technologies.


Quality management apps

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Engineered Simplicity – Digital Process Automation Made Simple

Digital process automation - Kianda
Digital process automation – Kianda

Great to see our expert Osvaldo Sousa featured in the TechPro Magazine December 2019 Edition focused on Business Automation.

A modern approach to process automation

Osvaldo explains how Kianda takes a fresh approach to process automation. As a result, users can move in a more agile and flexible manner.

Going through the big cycle of diagrams where you spend months and months trying to refine shapes is not suitable for everyone. Therefore, Kianda’s process automation platform avoids this by taking clients straight into building digital solutions

“We achieved this through simplified interfaces that are attractive, familiar and intuitive. We started with a modern approach, a modern interface so it makes everything familiar to users.

Drawing on our industry experience, we created ways of turning those mapped processes into automation systems, but in a simplified manner, hiding the complexity, so that beautiful front end allows you to leverage all the functions behind it. ” adds Osvaldo.

No-code

Consequently, the Kianda platform is a diverse one. In other words, it allows users from any industry to use it. Due to the simplicity of being a true no-code platform.

“What we really see as our strong suit, is that in the words of our customers, we are a true no-code platform, meaning they can build processes and systems without writing a line of code.”

Business automation can involve a lot of coding. Users with or without coding experience can use the Kianda platform.

For instance, those such as software developers can leverage their skills. In other words, a new module or widget could be created by a developer, if necessary. 

With that being said, added features may be created for those who do not have the necessary skills. One of our main priorities is customer feedback. Therefore, what we receive back converts into what we can do, to delivers customers needs.

Read more here

 


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How to manage site inspections efficiently, while easing the process and raising the standards

Digital Construction Process Automation

Webinar: “How to create a dynamic business app, without coding”

In this webinar you are going to learn how to create a dynamic business app without coding.

So, as companies deal with the trends of an increasing mobile workforce and a limited supply of competent software developers, this raises the need for a solution. Subsequently, no code platforms have increased in popularity in the recent years.

You might wonder why. For instance, no code means flexibility. That is to say, you don’t need to be a competent software developer to use a no-code platform such as Kianda. 

No code platforms allow any user to build business apps through graphical user interfaces and configuration instead of traditional programming. In short, they are designed to ease and speed up the app development process. 

We hosted this webinar for you to see how easily you can create dynamic business apps using Kianda platform. In short, Kianda focuses on business functions such as data capture, workflow automation and integration with your existing ERP tools.

So, watch now if you would like to find out how to create a dynamic business app, without coding. Meanwhile, keep an eye out for our next webinar.


Don’t miss out – find out how to build business app – Training Record – in 10 minutes.

In this webinar our expert Osvaldo demonstrates an example Training Record Form using some of Kianda’s capabilities.

By the time you are finished watching this webinar, you will know how to:

  • – Create a dynamic business app to capture Training Record details
  • – Produce cascading lists that can read data from SharePoint
  • – How to capture an employee’s signature – digitally
  • – Generate a rich training PDF certificate
  • – Review all Training Records in a dashboard.

Presenter: Osvaldo Sousa

Osvaldo is the CEO of Kianda Technologies with almost 2 decades of experience in the IT industry has developed many successful solutions across a broad range of technologies. He is the subject matter expert in digital workplace collaboration solutions.

This webinar was recorded on the 11th Dec 2019 10:00 AM UTC. Recording duration is 24 mins.

To learn more about Kianda visit our website kianda.com

Read more:

According to Forrester report 22% of companies haven’t begun their digital transformation. Are you one of them?

How to manage site inspections efficiently, while easing the process and raising the standards

Site inspection checklist
Site inspection checklist

Are you managing your site inspections with Excel sheets?

Then it is time you consider digital site inspection checklists to ease this process for you.

Many inspectors, auditors or site managers use traditional ways to run their inspections jobs. Hard to manage paper forms, emails, scanned documents with signatures can easily become a cumbersome work…

Modern technologies that are available today, have made it far more efficient to capture and track site inspections. From scheduling a visit, sending automated alerts to capturing information and pictures and generating rich PDFs on the go…

First of all, let’s have a look when site inspection checklists are used?

Construction, engineering and industrial companies are required to keep sites, staff and assets safe and make sure they are working according to regulations. For this purpose, an inspector visits a site and runs inspections to go through defined checklists to assess risks and to report their observations.

Construction site inspection
Construction site inspection

These checklists are defined based on the type of an inspection. Such as is it an internal inspection or an external one for a client? Or is it a scheduled or emergency one and so on…

What are the current challenges companies are facing today when it comes to managing their inspection jobs?

There are three main challenges companies are facing regularly:

1 – Managing inspections with paper forms

Main challenge here is to manually complete large numbers of questions in paper checklists… Scanning these checklist paper forms or re-typing into a spreadsheet, uploading and emailing them, back and forth.

If an inspector has to rely on paper forms and documents for their job, then this becomes a complicated process that can increase compliance risks.

An inspector needs to make sure that they have all the right tools and documents they need before their visit. During their visit they need to make notes of all their observations.

Using paper forms means when they go back to the office they have to scan documents, and sometimes re-type all the info. And, all of this take up a lot of valuable time.

2- Document management and unreliable reporting

Pulling together an inspection report can be extremely time consuming. Conventional ways require an inspector to re-type the captured information in spreadsheets and reconcile them, which can take long time and effort.

In addition, this data will need to be transformed manually into graphs and charts to achieve insights, which is not ideal…

One of the key aspects of managing inspections is making sure that there is accuracy on reporting.

It can be frustrating for everyone involved in the process if the reports are not reliable.

3- Not being able to handle pictures and signatures on the go

Traditionally, an inspector would take pictures on site, then go back to office download these pictures and store in company systems.

It can be time consuming trying to attach the right pictures to the right logs within inspection reports.

Simplify site inspections by taking as many pictures you need on the go.

In a similar way when signatures are required from clients, subcontractors or owners, they are often taken on papers, then scanned back in the office. This whole process can be slow, error-prone and not easily accessible for searching.

To modernize your site inspection checklists, you should consider going mobile and paperless for higher control, compliance and simply for faster outcomes.

Here are 4 important tips on how you can transform site inspections and ease the process

1- Digitalise your inspection checklist and eliminate paper

Site inspection form
Site inspection form

After all, it is not efficient to rely on papers, emails, phone calls when the most important aspect of inspections is to ensure that work is being done properly to the highest quality.

Digital site inspections can be achieved with an online forms and workflow software.

This speeds up the entire procedure. Inspections can be scheduled on a regular basis and automatically assigned to inspectors.

 

Automated notifications and reminder alerts can easily be sent to inspectors to remind their schedules.

Inspector can complete the checklist on a tablet or smartphone on site, attach photographs, media evidence and annotate them when needed.

Then, final reports can be shared and made available in real-time to anyone who needs to see them.

2- Use data reporting to increase quality and compliance

Data gives us the ability to see and understand progress of things. There is no doubt that it is crucial to provide clear overview of the job progress to project managers or other decision makers.

It is important that inspector flags issues on time to avoid any project delays.

With the right digital solution, data can help you with your inspection strategy and make better decisions.

By using real time reporting not only data can be shared easily, also any delays, bottlenecks can be spotted and dealt with in a faster manner.

Working with a digital solution means the records of site inspection tasks and results are saved for future reference and auditing purposes. And it can be very valuable when a hand over to another inspector is needed.

Ultimately, you will be able to manage tasks in real time and review progress from your browser, tablet, or mobile device at any time.

You will store the key data, not just scanned documents, while optimising the process and collaboration between the teams.

Reacting fast can be a major advantage for companies of any sizes to save time and resources immediately.

3- Attach pictures and signatures on the go

Mobile forms that allow you to take pictures, annotate and attach them to the form instantly is a must have. This eases the way pictures are attached to the reports. 

They can also capture digital signatures from client’s and inspector’s, generating a PDF report instantly on the go.

4- Look for flexible inspection checklist solutions

When you are looking for digital solutions to manage site inspections, you must consider solutions that allow you to customise checklists, flow, rules, alerts and more. Nowadays only capturing data is not enough.

You can always start with a template but it is vital to have the ability to make changes… big or small depending on your own needs.

With a tailor-made approach, a comprehensive site inspection delivers a better user experience.

Also, reporting should be provided in a flexible way. Different managers might have different needs.

Flexibility around reporting dashboards, exporting data into a format you need are important to help you achieve business goals and save time.


At Kianda, we build modern process apps that are both flexible and user-friendly.

Why not try our Inspection Checklist Process App today?

About Author:
Osvaldo Sousa – Digital process automation expert with almost two decades of experience in information technologies. He is the CEO/Co-founder of Kianda Technologies.

How to manage your Procurement Process efficiently to reduce costs and risks

Digital process management

Is your procurement process slowing things down?

Are you using traditional ways to manage your procurement process? If your answer is yes then, it is time to boost your buying steps.

The digital revolution has started to disrupt the process of procurement in the last couple of years like many other business processes. For example, 85% of executives believe that digital transformation will alter the very fabric of their purchase process. However, only 32% have a digital strategy in place.

In the past, the procurement process only took care of the nuts and bolts of resourcing. But, technologies and automation have made it a profitable strategy that empowers C-suit decision-makers. 

Managing procurement effectively can create market visibility, minimize supply chain risks, and deliver cost savings.


What Does Procurement Process Mean?

purchasing agreement

In the simplest terms, it’s the buying of goods and services. However, it includes all processes from purchase planning to value analysis.

The procurement management must achieve a profit on resale. And to do so, it must source finance cheaply and negotiate intelligently.

The old incarnation of procurement management could succeed simply by operating more cheaply than the average business. On the other hand, today’s standards are higher.

Although world-class procurement departments operate 20% more economically and employ 27% fewer employees, that’s no longer enough.

What does procurement mean in the modern era? Sometimes, intelligent spend management. Other times, often supplier sourcing, but always digital strategy.

What are the steps in Procurement Process Flow?

Process of procurement flow can be broken down into: procurement process, systems, people, and paperwork.

Overall, the procurement process entails broader tasks such as ordering, payment fulfillment, and receiving.

Procurement Process flow includes eight purchasing steps:

      1. Requesting for a service or product

      2. Analysis to evaluate request

      3. Forward a request for proposal to suppliers

      4. Supplier Selection

      5. Procurement Manager evaluation and approval

      6. Approving the request with a purchase order

      7. Sending the purchase order to the supplier

      8. Receiving the product and confirming the delivery of services or goods (Three-way matching)

      9. Approve the invoice and forward it to payment processing

      10. Recording the transaction for the company’s records

Example Procurement Process Flow
Example Procurement Process Flow

Why Automate Your Procurement Process?

Excel spreadsheets and emails belong in the old age with paper documents. Meanwhile, procurement software that can provide automated workflows can convert manual tasks into automated processes without human intervention. As a result, repetitive events can automatically up-scale.

The procurement cycle can, and should, be digitalised, not only to help you refine your strategy. but, to automate it and generate a set of analytics to assess its efficiency.

Procurement software can include all the steps you’ve always used in your purchasing process. There is no difference in procurement meaning whether you’re using digital or manual processes. Certainly, there are distinctions though, efficiency and transparency changes. In other words, automating repeatable tasks cuts the risk of human error.

It can also reduce steps in the procurement process and speeds up interactions. But, you remain the brain behind your strategy. You make the rules, editing your workflow according to your decisions.

Gain visibility and increase transparency

Another important reason why to automate your procurement is to gain visibility of your procurement process.

It can help to track the way your buying department manages their part of the process.

As a result of digital procurement in business, the procurement meaning has evolved intelligent spend management.

Intelligent spend management is transparent more than ever before. Most certainly, thanks to digital workflows.

Communication is key

Collaboration with suppliers is very important. For instance, certain steps that should be involved can be made accessible to suppliers when automated.

Enhancing communication is key. This way, everyone from the procurement team to suppliers can give you input on a single platform. In short, the automation of these processes promotes more effective standards of communication. 

Using a digital procurement system contributes to your paperless office, keeping your documents in one place. Procurement documents define contractual relationships, and automation helps to prevent important losses, keeping all your contracts in the digital sphere.

Procurement Software and Tail Spend

Small purchases tend get neglected, thanks to resource-heavy, manual work.  So, to fix the problem, the procurement process should engage with suppliers. They can do this by amplifying transparency and optimizing inventory.

Monitoring key performance indicators, risks can be identified and procurement process strategies can be refined.

The procurement management system should monitor:

      1. Compliance rates that increase spend and lead to invoice disputes.

      2. Supplier defect rates, which cause unreliability.

      3. Supplier lead time, which improves delivery time

      4. Purchase order cycle time

      5. Purchase to pay time

      6. Cost per invoice and purchase order, which tends to suffer when there are invoice disputes

      7. Spend under procurement management

      8. Procurement procedure return on investment

What to look for when comparing Procurement Software 

Automating the process of procurement can be efficiently achieved. Digital process automation is the obvious driver of improved metrics, but the analytics themselves are still a crucial ingredient.

They can be used to forecast future crises and optimize vendor evaluation. In addition, they can improve invoicing procedures and predict demand.

Process automation software gives flexibility in terms of tailoring a process according to your organisations unique needs.

When comparing procurement software options, you should look out for several features when carrying out comparison analysis. 

Procurement software benefits
Procurement software benefits

Here is a list of what to look for:

      1. User-friendly customisation and scalability

      2. Accessible data and analytics

      3. Easy reporting

      4. Available in multi-devices

      5. Automated reminders and notifications

      6. Easy, multi-layered approvals

      7. Budget control

      8. Providing suppliers instant access for their input

      9. Data integration with existing systems

The modern process of procurement no longer fears risks – it predicts them.

Procurement is constantly evolving, and metrics help it to advance. Software de-clutters your process steps and improves transparency. From this, you gain control over the entire procurement lifecycle.

As a result of using digital procurement systems like Kianda, the procurement business definition has transformed.

Procurement in business has become more complex, but that’s a boon rather than a bane. Procurement procedure has never been this scalable or innovative, thanks to technology, and it’s put CTOs on the map.


Kianda Procurement Dashboard
Kianda Procurement Dashboard

 

Are you looking to boost your procurement process?

Why not start a Kianda free trial and discover how you can reduce risks and bring efficiency to your purchasing. Kianda Procurement Process App is designed with our experience and best practices in mind.

Good news is that you can tailor all the pieces of the app to fit what your organisation needs. Meanwhile, remember you do not need to hire developers to manage the app. Anyone with or without programming skills can create business process apps with Kianda.

Get the Procurement Process App

About Author:
Osvaldo Sousa – Digital process automation expert with almost two decades of experience in information technologies. He is the CEO/Co-founder of Kianda Technologies.
 
 
 
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Purchase Order Process

Managing Quality Control Through an Effective Corrective Action Plan

Quality control corrective action plan
Quality control corrective action plan

All quality engineers and compliance managers face the need to correct some part of their process or quality management system from time to time.

Many businesses regardless of their industry, face increased regulatory pressures. As a result, internal quality initiatives require companies to take a more proactive approach to their corrective action processes.

This might be because of a fault in a product or component and it requires a form of remedial action to put right.

It is necessary that corrective action is taken with regard to currently manufactured products. For instance, a product recall could be a step forward to resolve any issues.

This is an example of how an effective corrective action plan can help in quality assurance. But, what is it and how do you implement one?

What is an action plan for corrective procedures?

Corrective action examples are things like changing existing work processes or improving a component on the production line, for instance.

Quality is assured before shipping to customers with better in-house testing. As well as that, a list of corrective actions for if anything goes wrong during a construction project.

Quality control procedure
Quality control procedure

A corrective action report is arranged by a quality control team when quality may be compromised. For instance, upturn in warranty returns, product failures or non-conformance all emphasize the need for a report to be gathered.

This is to ensure that future failings are minimized or ideally, gone away completely.

What should be included when thinking about corrective action planning?

Without a good understanding of the root cause of any failure, you should not try to correct the quality issue.

Unless you have collected data on non-conformance reporting and generated a log, accuracy is impossible. In other words, the corrective action procedure scope you come up with won’t address all of the quality issues.

The absence of the correct non-conformance reporting might allow you to fix one problem. However, it won’t address another one. So, your new quality system won’t be very useful in the long run.

Until you have identified the root cause of corrective action, your QHSE workflows will end up being interrupted. As a result, the entire process will slow down.

How Corrective Action and Preventive Action (CAPA) can help

When it comes to corrective and preventive action, a CAPA system can be vital.

A corrective action plan that will work needs to investigate faults properly. Subsequently, quality will improve in processes like design, manufacturing, on-site operations and so on.

You can think of a CAPA system as one that diagnoses faults and then creates a corrective action procedure for each of those faults.

Of course, it is possible to go about this work in a number of ways.

Generally, CAPA requires expertise from a range of people within an organization to come up with a working, corrective and preventative action.

Some people rely on spreadsheets to manage inputs from many departments while some focus on QHSE workflows.

On the other hand, others focus on incident reporting guidelines along with corrective action procedures.

A workflow software can simplify the approach to CAPA quality. In addition, it can reduce burden by turning the processes into digital forms and workflows.

The truth of the matter is, some approaches to CAPA can become complicated and may create quality issues.

To put it simply, such an approach can be hard to manage. However, a digital business workflow software is an easy solution to CAPA quality. For instance, it can reduce the administrative burden by changing the processes into digital workflows.

What does it do and what advantages will such workflow software offer your quality assurance teams?

Benefits of digital CAPA workflow
Benefits of digital CAPA workflow

Continuous Improvement in CAPA Quality

To come up with a corrective action process for each of your production failures or non-conformities on site, you need to sort large amounts of data.

Commonly, the larger the organisation and the more product lines it has, the more difficult such a task is.

Action plans can make your quality issues worse if your quality management process isn’t greatly accurate.

Therefore, investing in a workflow software system that assists in process management is so useful.

Make the improvements last

Using a workflow software platform to carry out incident reporting, helps to craft suitable corrective action processes. From this, you will start to see all of the additional factors.

Reduce risks and admin tasks

Certainly using a paperless incident reporting workflow helps everybody involved. For instance, communicating in the most up-to-date manner.

Software can help track defaults, highlighting particular areas of processes. Moreover, this helps identify why and when these faults occur.

For example, you may alter your incident reporting guidelines after studying the visuals a digital platform as such. After that, you can quickly see which suppliers’ components have been used in a product failure. Further, allowing you to identify the root cause of the problem.

Collaborate effectively with all your office and on-site teams 

Investing in a workflow software platform like Kianda, will allow your entire organisation to continuously improve. Assign tasks and controls and track them using an easy workflow.

For example, it would allow technical sales representatives in the field, not just quality engineers at your head office. In addition, input data in an incident report to also consider customer’s views. This is something that a typical CAPA system can’t handle.

This means that to fully consider when and how fixes might occur, widening the corrective action procedure scope would be necessary.

Reliable reporting and tracking

Corrective action plan process
Corrective action plan process

In addition, business process automation software that offers quality management also allows you to inspect quality performance analytics.

You can use this to fully monitor the production conditions where system failings occur. For instance, which production operatives see the most returns.

Indeed, any quality management software worthy of the name should be flexible. In the same vein, to help maintain and improve quality, the platform should fully link with your back-end systems.

As such, establishing the root cause of corrective action is only one part of what digital quality management software offers.

It can lead to greater efficiencies, not just with in-house quality processes, such as delivering better customer satisfaction. As you learn more about potential issues, you can focus on enhancing production processes.

In other words, you can improve collaboration in your organisation as well as improve decision making for managers. All of this can be achieved by automating your core business processes and updating document management activities.

Further Reasons to Invest In A Digital Quality System

Increased regulatory pressures many industries to implement proactive corrective and preventive action processes.

If you are not investing in software that enables this to function properly, then your competitors are more than likely ahead of the game.

Today’s technology tools can work smoothly with your existing processes without needing big investments.

Furthermore, quality software of this type can link with all of the other apps and software systems you are currently using.

Quality audit process
Quality audit process

Automating CAPA quality means being able to produce data for national, regional and global regulatory inspectors as well as those all-important ISO auditors.

Not only will deploying one reduce audit times and time spent on gathering your findings but it will decrease business risks by helping you to identify the right preventive action to take every time.


Kianda is a workflow automation platform that allows companies like yours to automate and streamline quality management processes via easily built online forms and workflows.

To discover how Kianda can help you start your free trial today!

Start your free trial

About Author:
Osvaldo Sousa – Digital process automation expert with almost two decades of experience in information technologies. He is the CEO/Co-founder of Kianda Technologies.

Digital incident reporting in construction can save lives

Digital construction

Digital advances in the construction industry

Digital construction is becoming far more ingrained in the built environment. For instance, the use of digital incident reports are becoming popular. In fact, business process automation is at the forefront of streamlined processes.

Many departments in organisations use QHSE workflows and approvals. For example, procurement teams issuing purchase orders or design teams automating steps to approve drawings. Also, quality control teams managing inspections and tests.

Health and safety lends itself well to automated business processes. Good catch practice forms can significantly improve through automation. For example, digital forms can record incidents and near misses more accurately.

Safety and the construction industry

Certainly, construction is a high-risk industry. Furthermore, busy sites are full of potential hazards.

Over the past two decades, there has been many safety improvements for construction companies.  For instance, legislation and better construction methods are key factors. In addition, health and safety management systems have increased.

Implementing digital QHSE workflows

Today, more and more companies are going digital.  Automated systems and workflow software is on the rise. Therefore, adoption will allow you to keep up with competitors. As well, it displays current safety practices in your company.

Incident reporting guidelines and procedure

Traditionally, incident reporting was reactive and tended to use only past incidents as review basis. A phone call, meeting and note in the accident book might have been the only way to record incidents. Clearly, this isn’t a secure method for health and safety quality control.

In organisations, there are industry standard reporting guidelines to manage health and safety. One of the common features of industry guidance is to ‘Plan, Do, Check, Act’. An automated process can complete this for construction incident reporting.

Construction incident reporting tools

Standard incident reporting procedures normally involve specific incident reporting tools such as a form to fill in. Also including, a process to follow to escalate the incident to management, depending on the severity.

Digital workflow and process automation result in reduced process failure. For instance, there is less reliance on employees to take positive action. For example, making phone calls and sending emails.

Legislation and incident reporting

Legislation can vary from country to country, but generally places a duty of care upon those working in construction. That is to say, it manages the health and safety for themselves and for those around them, so far as it is reasonable.

More information on this can be found on the relevant government website for your region.

There are numerous regulations that you must be aware of. For example, lifting operations, control of hazardous substances or incident reporting guidelines. With online forms and QHSE workflows, legislation compliance can be automated.

Companies thinking ahead use business process automation for effective audits of construction sites. For example, compliance with laws, regulations and good industry practice. As a result, strengths and opportunities emerge, identifying room for improvement. Changes can then be made for better health, safety and quality on construction sites. Also, it can highlight areas that raise concern, to urge corrective action.

Why is your safety incident reporting procedure important?

Incident reporting workflow and procedure is incredibly important to any construction business. That is, from an ethical, statutory and profit point of view. Accidents are bad for business. Almost all clients will ask for accident history when tendering for any work.

Without an incident reporting system, it is harder to learn from past mistakes. More importantly, to make changes that avoid recurrence. This would be viewed as a negative in any accident investigations.

incident reporting system
Incident reporting system

Identifying Trends

The ‘Check’ stage is recommended when managing health and safety. This involves performance measurement, investigating accidents, incidents and near misses. Therefore, an incident reporting workflow needs to be in place. Simply put, to capture details for escalation to appropriate managers, incidents need to be reported.

The procedure must also be able to identify trends. For example, minor hand injuries may not require serious escalation. However, larger numbers of minor hand injuries could signal a worrying trend and is investigated to spot a pattern.

What could happen if your safety incident reporting procedure isn’t working?

Many countries have strict rules on the reporting of incidents. For example, the U.K. has Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. Ireland has Safety, Health and Welfare at Work (Reporting of Accidents and Dangerous Occurrences) Regulations 2016. Further, the U.S. has the Occupational Safety and Health Act of 1970 where reporting is detailed in Section 8.

Regulations set out minimum reporting timelines for specified injuries, dangerous occurrences and occupational diseases. Therefore, a safety reporting process is critical. Reason being, it ensures that these issues are captured and reported in the statutory timescales.

Kianda software is easily tailored to meet specific laws and regulations. As well as that, it is prepared to adapt to any changes in legislation, as they occur.

An example of an incident report required by these regulations would be if a scaffolding collapsed in Ireland. It must be reported to the Health and Safety Authority in ten days, or risk prosecution. On the other hand, in the U.K., an incident such as this would need to be reported immediately.

Inefficiencies and inaccuracy in safety reporting can be fatal.

According to the Health and Safety Authority, in 2019 a total of 46 deaths occurred within the workplace with 12 people on constructions sites alone.

“Construction workers engage in many activities that may expose them to hazards, such as falling from a height, unguarded machinery or being struck by construction equipment”

Incident reporting should be prioritized and consistent with every incident. Accordingly, this will reduce the number of accidents in the work-place.

Fatalities must be reported and even near-misses so that workers can implement different and new methods. In doing so, the likelihood of an accident in the future will decrease.

Penalties

Reporting a reportable occurrence is a legal obligation. And penalties are given to those who choose to ignore this. Consequently, there can be custodial prison sentences for the responsible person or persons and a large fine for the business.

Learning from incidents reduces the risk of recurrence (and the severity if they do reoccur). Also, it is key to keeping workers safe and incident free. This in turn contributes to keeping a business profitable and successful.

incident reporting software
Incident reporting software

Why use digital workflows to manage incident reporting?

Digital workflow software can be used to implement incident reporting forms. Simply, an online form is used to ease the reporting of incidents, providing visibility to management. Along with that, key metrics related to the number of near misses and incidents are obtained.

It should also collect information about why incidents may have happened. Then suggestions on how to prevent recurrence.

Effective use of an incident reporting form can reduce the time it takes for people to report incidents. Additionally it will reduce additional paperwork. As well, track actions that have been identified to prevent incidents recurring.

It also allows for a high standard of quality control by setting mandatory fields for data input.

Management information and monitoring

Management can view weekly, monthly and yearly overviews of performance via dashboards. Meaning, decisions can be targeted at reducing the risk of future incidents.

A track record of the steps that have been taken is provided. This demonstrates a company’s efforts to improve their health and safety record.

By reviewing health and safety performance, lessons can be learned and shared through several mediums. For example, additional training, purchase of new equipment or a review of approved sub-contractors.

Implementing effective construction incident systems

The end users of the system must be considered when implementing the systems, as well as those in the management chain. Barriers to reporting should be minimised. Further, employees should be trained and able to submit forms online or offline along with easily capturing incident data.

Software for construction processes
Software for construction processes

Good practices

Effective incident reporting systems have a focus on near miss reporting and good practices. Near misses are useful for looking at close calls where someone has been lucky. With that said, essentially putting steps in place will ensure that luck does not play a part in people’s future safety.

An example of an incident report that involves pro-active management is good practices. This is looking at what goes well and providing feedback to the teams to improve morale and belief in health and safety. Also, allowing for these good practices to be distributed to other teams.

Kianda is a software platform that allows companies like yours to automate and streamline business processes. For example, incident reporting via easily built online forms and workflows.

Start your free trial today at www.kianda.com

About Author:
Osvaldo Sousa – Digital process automation expert with almost two decades of experience in information technologies. He is the CEO/Co-founder of Kianda Technologies.

RELATED ARTICLES:

https://www.kianda.com/blog/2019/06/19/digital-employee-onboarding-induction-for-construction/

https://www.kianda.com/blog/2018/11/06/benefits-of-digital-process-automation-in-construction/

https://www.kianda.com/blog/2019/05/29/according-to-forrester-report-22-of-companies-havent-begun-their-digital-transformation-are-you-one-of-them/

Why you should embrace Digital employee onboarding and induction in construction

Digital Construction Onboarding Induction
Digital Employee Onboarding and Induction for Construction

Employers spend a lot of resources on recruiting the right talent but not enough on employee onboarding and induction. Over 20% of staffing turnover that companies suffer occurs in the first 45 days. Imagine the cost of recruiting, training and breaking in a new worker only to have to hire another one two months later. It means that when you don’t invest in an employee retention strategy your company can incur significant monetary losses by year-end.

HR employee onboarding process should be integrated into the recruitment plan.

Onboarding and induction are designed to minimise this risk by improving the competency, productivity and satisfaction of workers. This process is an opportunity to sell your organisation to an employee. It is why HR employee onboarding process should be integrated into the recruitment plan.

Construction sector is no different than any other sector. Companies in construction deal with people from professional employees to workers in the skilled labour trades. Onboarding of employees serves as a starting point to introduce a culture of the organisation. Trying to keep key employees has always been vital to the long-term success . Especially for construction sector not only onboarding but also properly managed and monitored induction is vital.

Employees without proper health and safety inductions tend to have a higher tendency for negligence to regulations.

Moreover, these workers are also prone to injuries and fatalities because of misinformation to properly deal with hazards in the workplace. Onboarding and induction processes ensure workers are fully informed about the organization and are aware of their responsibilities.

Technology and Employee Onboarding

Over the years, technology changed how construction companies conduct their employee onboarding. The availability of the internet, for example, has changed how people communicate. People also have easy access to information.

Relationships are easy to manage now, and that is part of a great induction process. Digital construction onboarding relies on software and other tools to assist in the different elements.

The digitalisation of the employee onboarding process comes with certain benefits like cost-efficiency, reliability and speed.

Companies in the construction sector that lag on their employee induction process should understand the various benefits that it offers so that they can capitalise.

Concrete Foundations

Construction BPM Software

Initial experience that an employee has about your company is vital. It shapes how workers perceive their stay in the organisation. How you handle employees during the induction process will determine if they stick with you or not. A construction or engineering company can use onboarding to set up the foundation on which employees will develop their careers.

A rewarding onboarding and employee induction process should strive to mentor, educate and support individuals. Employees should see that their employer is interested in them as individuals, not only as resources to help achieve the bottom line.

Workers should have the fundamental basics of the duties that they are supposed to carry out. They must also know the company culture to make it easy to them to acclimate. All these elements contribute to a strong foundation that will give an employer confidence.

Enhance Safety

The construction sector has many health and safety requirements that employees have to meet. When bringing in new people for a project, a supervisor or project leader must ensure that each member is up to date on the latest safety standards.

The building industry has some of the biggest numbers of workplace injuries. Some of the accidents can be fatal. Failure to observe safety standards can cost a company millions in injuries and lawsuits. A good way to prevent that is to provide proper training and information for every work. Employee induction is one of the HR processes that offer this.

You can implement a digital onboarding and induction application in your business that helps workers learn different aspects such as project processes, equipment handling and safety protocols. Digital onboarding makes it easy for a company to track what employees are learning and prevent some things from falling through the cracks.

Reduce Costs

The expenses that come with the onboarding process is one reason a number of building companies don’t bother investing in it. Establishing training programs for different new hires and offering them the right resources can be expensive, especially for small enterprises. However, business process automation comes with enticing cost savings that make the investment worth it.

Unlike physical onboarding, you don’t have to rent training space, hire trainers or travel to remote locations to get the required information. Recruits can get when what they need from anywhere they are. Another way you reduce costs is by improving employee retention rate. A well thought-out employee onboarding process will help keep your workers loyal, which means you don’t lose money on recruiting new hires every few months.

Save Time and Boost Production

Business process automation means reduced paperwork for your staff. Admin tasks that several different departments are required to take action before a new hire can start can all be digitalised. This aims to transform paper forms, questionnaires to digital forms with automated notifications. This will enable better management for the entire process from pre-employment, onboarding to induction stages.

Construction Workflow Software.png
Construction Workflow Software

Onboarding alone requires employees to fill different forms that can take time when doing it the old-fashioned way. Digitally managed process saves time by making these available to employees anytime and anywhere.

Besides the paperless forms, the staff doesn’t have to travel for the induction procedure, and that saves time. The less time that workers spend on the onboarding process, the more time they have to dedicate to other duties. Time savings lead to enhanced productivity, particularly for a workforce that knows how to capitalise on every available opportunity.

Companies with poor retention rate lose a lot of time. Calculate the time it takes to recruit the right candidates for certain positions then train them. Imagine losing even a single employee after investing that time. The HR employee onboarding process, when done right, saves you this time wastage.

Reaching Workers Anywhere

Digital Construction Process
Digital Construction Process

Technological advances have allowed building companies to have projects across different regions. With digital onboarding, an enterprise can easily get to employees who are far away. Just because you have remote workers a thousand miles away doesn’t mean that they have to travel to the headquarters for induction or you have to incur extras costs to train them from where they are.

All workers will have access to the same quality of training.

Onboarding software allows regional and global enterprises to give their employees the training and support that they require. You only need the necessary devices for remote workers and employees in different parts of the globe to access the same material. Digital process automation ensures that you can give your company flexibility without letting some elements suffer. All workers will have access to the same quality of training.

Customisation of Induction Procedures

Enterprises have an easy time customising onboarding programs when using specialised software. Workers at a building company have wildly varying roles, which means that the induction processes are not always the same. Workplace-specific induction is a mandatory requirement in the building sector.

Software for construction processes
Software for construction processes

A company can go further and offer task-specific onboarding. For instance, employees at a site who have to work at heights might receive training on the use of fall arrest equipment. The engineering department can have different onboarding from the contractors. The advantage of this is that project leaders, managers and supervisors don’t have to spend time onboarding staff members for roles that don’t apply to them.

Digital Employee Onboarding promotes Continuous Learning

Employees should be able to keep up with the dynamic times in which they work. Various elements in the building sector change with time. One day a worker is using this machine, and next month a different type comes around. Digital employee onboarding makes it possible for an organisation to provide continuous learning to its people.

Onboarding is not a clear cut process and, therefore, some aspects will evolve with time. With technology, you can ensure that your company doesn’t miss any steps as it grows. You can reduce the risk of your employees getting left behind as other building businesses leverage evolving technologies. Besides making your company safe, you get to build its reputation. A company that is always updated in its business operations is attractive to employees and clients.

Onboarding is one of the HR processes that can shape or break your company. The induction procedure lets an enterprise show its support to employees through training, mentorship and education. Digital employee onboarding allows you to do this excellently.

If you would like to find out about how we help companies in construction sector to enhance their employee onboarding and induction procedures please get in touch with us: discover@kianda.com

Digital Construction Software
Digital Construction Process Automation

AUTHOR: Derya Sousa COO of Kianda Technologies 
Helping companies to build custom business applications rapidly with no-code digital process automation platform Kianda.

ABOUT KIANDA: 5* rated, award winning, digital process automation and business application delivery platform for a greater control and agility. 10 times faster implementation with NO-CODE  automation software.

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How Construction Industry Can Benefit From Digital Process Automation

Engineering and Construction industry can benefit with digital transformation

Many organizations such as engineering and construction companies are changing at a rapid pace due to technology. They are experiencing significant digital transformations in several areas. Engineering and construction can benefit by adopting new technologies to carry out business processes.

Digitalising business processes is one of the areas that is supporting companies in improving processes and decreasing costs.

Technology driven innovation for construction has been delivering real benefits to the industry in the recent years.

Certainly, companies who adopt the latest technologies, software innovations, equipment and process automation will most likely succeed.

Digital Process Automation solutions are technologies that help companies run operations, smoothly. For instance, they minimize manual, time-consuming tasks with streamlined processes. As a result, reducing operating costs.

Simply, they handle certain tasks by building online forms and automating workflows. Some examples include capturing data, task assignments and scheduling notifications.

What’s in it for you?

For example, rather than chasing manual project approvals, you can spend more time on valuable commercial relationships. In other words, you can focus more on revenue generating activities.

Inefficient communications should not delay time-sensitive key commercial decisions

manual process

Today many organisations still use excel and email communications to manage processes such as Bid Proposals and Contract Management. They store data in spreadsheets, print and approve manually and communicate via email.

This is mainly due to the lack of technical staff or amount of required time to digitalise such processes. This laborious process can cost companies a lot of time and money when they grow beyond a small sized company.

Especially when companies are dealing with business-critical bid proposals or contracts. Time-sensitive commercial decisions should not be delayed due to manual processes and inefficient communications channels.

Most importantly, losses that are caused by risk and error-prone manual processes should not be ignored.

Certainly, the level of transparency and efficiency that can be achieved via process automation software is compelling. In other words, it can eliminate inefficiencies and become the central point for task approvals and decision making.

New technologies can easily transform any manual processes from paper to digital.

Using new technologies to automate tasks has many long-term benefits from engineering and construction companies.  Simply because they can easily transform manual processes from paper to digital. As a result, companies generate less paper by managing processes online and overall, become more efficient.

Say good-bye to everyday chaos caused by paper piles and manual work in the office or on site.

How construction industry can benefit from digital process automation?

  • Key business decisions can be better made, without any delays.
  • Digital documents / online processes are easier to track and manage.
  • Admin tasks can be automated, meaning more work can be completed on time and budget.
  • Better project and data management.
  • Easier collaboration between people involved in the workflow regardless of where they are.
  • Higher visibility of the progress and smooth analytical reporting.

Construction processes such as:

construction-process-automation

  • Approval to start a project
  • QHSE Management
  • Incident Reporting
  • Bid Proposals
  • Document Control
  • Action plans 
  • Administrative tasks
  • Employee onboarding and induction
    or simply sending automatic notifications on-the-go can all be digitalised and improved. In addition, allowing web and mobile access from any location is important for companies with workers across remote locations.

Clear understanding of company performance

Moreover, process automation solutions bring a very clear understanding of the performance of a company. For instance, detailed analytics and customisable dashboard reports, demonstrate performance. Based on departmental requirements, customising dashboards can help with productivity.

Easy project management for construction companies

To be clear, project information, communication between workers and live monitoring can be centralised in a single place.

Above all, this can be accessed online or offline from anywhere and any device. Workers in the construction industry can benefit a lot with this, considering many projects can be carried out in remote areas.

Finally, new technologies are here to help organisations to quickly spot bottlenecks, make decisions on time and operate efficiently.

Business process automation solutions can help bring quality and standardize processes. Ultimately help them with competitive advantage in business.

process-management-engineering

Read Case Study: How Mercury Engineering streamlined project approval process, enhancing compliance and agility with Kianda forms and workflows.

Irish Engineering company introduced Kianda to simplify and improve their project approval process called “Authority Matrix”…

Learn more about digital process automation solution that can help you achieve greater outcomes, eliminate in-efficiencies for construction and engineering.

About Author:
Osvaldo Sousa – Digital process automation innovator with almost two decades of experience in information technologies. He is the CEO/Co-founder of Kianda Technologies.