We had great time sponsoring in the European SharePoint Conference this year in Copenhagen. We met our customers, partners and had interesting talks about how empowering no-code solutions can be with many people from around Europe.
“It was the first time Kianda has entered to this competition and we are delighted to win such a prestigious award.” says Osvaldo Sousa – Co-founder of Kianda Technologies.
The prestigious black-tie Gala Awards Presentation Evening this year took place in the Crowne Plaza Dublin Airport in Santry on Friday, 9th November 2018. The event was sponsored by Fingal County Council and hosted by RTÉ’s Marty Whelan.
The Best Start Up/New Business award was open to entrants who could show how their start up/new business has been successfully established within the last 2 years. The judges were looking for evidence of strategically planned growth, clear vision for the future and current measurable achievement.
“Kianda identified a need to make digitalisation simple for businesses and have developed key points of differentiation to make them stand out in a space that is cluttered with bigger competitors. Resilience and commitment secured them significant contracts with two large corporations in Ireland. There is a strong plan on place for a sustainable future.” Judges from the competition.
Fingal Dublin Chamber organises this event every year to create awareness of, and highlight business excellence across all business sectors, private, public and charity within the Fingal Dublin Chamber region for their accomplishments in Business Excellence and Corporate Social Responsibility.
Digital Transformation in Construction and Engineering
Construction and Engineering industries are changing at a rapid pace. They experience a significant digital transformation in several areas.
Digitizing business processes is one of the areas that is expected to support companies in enhancing their processes and decreasing costs.
Technology driven innovation for construction has been delivering real benefits to the industry in the recent years.
And there is no doubt that the companies who adopt the latest technologies, software innovations, equipment and business process automation will be more likely to succeed.
Digital Process Automation solutions are technologies that help companies to run their operations smoothly. They minimize manual and time-consuming tasks with streamlined processes that reduce operating costs.
In a simple way, they provide ways to build online forms and automate workflows to handle certain actions such as capturing data, task assignments and scheduling notifications. This applies to any business process that is required to be digitized.
What’s in it for you?
As an example, you can have more time to spend on your valuable commercial relationships rather than chasing after manual project approval processes. Therefore, you can focus more on revenue generating activities.
Time-sensitive key commercial decisions should not be delayed due to inefficient communications
Today many organisations still use excel and email communications to manage their processes such as Bid Proposals and Contract Management. They store data in spreadsheets, print and approve manually and communicate via email.
This is mainly due to the lack of technical staff or amount of time that is required to digitize such processes. This laborious process can cost companies a lot of time and money when they grow beyond small sized company.
Especially when companies are dealing with business-critical bid proposals or contracts. Time-sensitive commercial decisions should not be delayed due to manual processes and inefficient communications channels.
Most importantly, no company can ignore possible losses that can be caused by risk and error-prone manual processes.
Certainly, the level of transparency and efficiency that can be achieved via process automation software is significant. An online approval process can eliminate inefficiencies and become central point for approval tasks and decision making.
New technologies can easily transform any manual processes from paper to digital.
Using new technologies to automate construction processes have many benefits in the long term. This is because they can easily transform manual processes from paper to digital. As a result companies generate less paper, manage their processes online and become more efficient.
Everyday chaos caused by piles of paper and manual work in the office or on the construction site can be minimized significantly.
What are the real benefits of digital process automation for construction?
Key business decisions can be made more efficiently and without any delays.
Digital documents / online processes are easier to track and manage.
Admin tasks can be automated, more work can be completed on time and budget.
Better project and data management.
Collaboration becomes easier between people involved in the workflow regardless of where they are.
Higher visibility of the progress and easier analytical reporting.
Construction processes such as:
Approval to start a project
Employee onboarding and induction
or simply sending automatic notifications on-the-go can all be digitized and improved. In addition, allowing web and mobile access to staff from any location becomes more important for companies with remote workers across different locations.
Clear understanding of company performance
Moreover, process automation solutions bring a very clear understanding of the performance of a company via detailed analytics and reports through customizable dashboards. These dashboards can be tailored based on each department’s requirements, helping them with their productivity.
Easy project management for construction
For instance, all necessary information about a project, communications between people involved in the process and live monitoring can be centralized in a single place. Even more, this can be made accessible online or offline from anywhere and any device.
Finally, new technologies are here to help organisations to spot bottlenecks faster, make decisions on time and operate efficiently.
Business process automation solutions can help construction companies to bring quality and standardize processes. Ultimately help them to increase their competitive advantage in business.
Today’s IT departments are crucial for business continuity and efficiency in operations. They face countless issues raised by users on a daily basis. Dealing with these over and over again without any standard system, creates frustration and difficulties in tracking and communicating for any IT team.
Technology is here to help organisations to solve these challenges. However while adopting a new technology to help you, you should not be limited to what off-the-shelf solutions can offer.
Why does this matter?
Every organisation operates in its own way. Operations evolve as the company grows, people move across departments and requirements change due to the market changes. A technical solution you are adopting today should be able to evolve with you tomorrow.
IT departments who adopt to workflow automation, achieve efficiency, reduce workload and increase productivity to provide better service levels.
NO-CODE development solutions such as Kianda Forms and Workflows platform can allow you to transition in to Digital Business more effectively. No-code means anyone in an organisation can build technical solutions without having the coding skills.
With easy-to-use development interface, any employee can help drive change, not just those with technical skills.
How can you actually use this?
Your team with or without coding skills, can build process automation and workflow applications meeting your organisation’s unique needs for IT processes such as IT Helpdesk, Asset management, Change request management, Incident management and more. All integrated with your current systems.
That’s not all…
We have designed IT workflow templates to give you a hand when you are designing your own. But that’s not all.
Check out Kianda Template Store when you sign up. There is a lot more we believe you can use. These workflow templates will be a starting point for you to build great workflow solutions meeting your organisation’s unique requirements.
It is time to say goodbye to papers, emails or spreadsheets. Holiday approvals workflow template will allow you to gather all the information in one place, syncronise to your systems and provide you digital or even lazy approvals.
The first step most organizations can take to improve the efficiency of holiday requests is to make the process paper-free.
Custom-built holiday approval policies and procedures that can dynamically differ based on user profiles will bring ease to your leave request process. Easy-to-customise workflow process permits HR group to configure the process with the goal that it’s impeccably custom-made to the organization’s needs. Even better, with Kianda, designing and executing a procedure does not require programming skills.
A holiday request and approval process workflow should be outlined with the goal that requests can be made quickly, available leave can be evaluated and coordinated against the quantity of remaining days. As a result endorsements can be allowed conveniently.
The process workflow is designed in such a way that when an approving official’s action is required, he or she is automatically notified via email. They can also be designed so that the approving official can approve or deny a request remotely.
Automating this process will give you greater visibility of the current requests and what is pending or approved. Also will allow you to implement a predefined approval structure to standardise the procedure to avoid any delays or disappointments.
Don’t forget to explore Kianda template store when you sign up and check out all other templates designed to help you to get started.
Purchase Order Approvals template can be used to control the purchasing of products and services from external suppliers. Optimisation of this process will allow you to maintain control over the entire purchasing process from requesting a PO to paying the supplier. Using manual processes (like Excel, spreadsheets), may put your company finances at risk caused by lack of visibility and error-prone results.
Automating this process is not only going to save you time, but also will help you to put a structure to your purchasing process to avoid unexpected expenditure and its disappointing results. You can include multiple layers of approvals based on a threshold so that high volume purchasing can be approved by multiple managers.
Template workflow starts with requester providing vendor information, prices and description with a couple of clicks and submitting for approval. Manager/s receive notification and approve request or deny based on the criteria provided.
In addition, this process includes supplier’s invoice payment step to allow end-to-end optimisation of Purchasing Process. When manager approves the purchase, supplier can be notified and their invoice or any other quote document can be stored in the workflow. This triggers notifications to the Finance team to proceed with the payment according to the payment terms. agreed.
Don’t forget to explore Kianda template store when you sign up and check out all other templates designed to help you get started.
Per Diem Approval Template includes employees providing the travel plan and the manager either approving or rejecting the travel expense which is based on a simple calculation of per diem amount multiplied by a number of days.
With this simple workflow template you can set per diem allowance rates based on the location in a standard way. When an employee starts a request form, rates can easily be calculated and submitted avoiding any errors or misunderstandings.
In this sample template employee has option to request only Per Diem, Travel or both. Procedure starts with the employee initiating the process by entering personal information and travel details. The system automatically calculates rates based on the location and number of days. Once the employee submits the request, Manager approves or rejects. Then the flow continues with Travel team or Payroll team.
This template comes with with Per Diem request Dashboard for reporting. Alternatively with Kianda, a single dashboard for all their approval tasks can be configured for managers to overview. They can easily monitor what is waiting for their approval, what has been approved with full visibility of the progress of each request.
Streamline your organisation’s per diem management and eliminate the errors and achieve consistency.
Don’t forget to explore Kianda template store when you sign up and check out all other templates designed to help you get started.
Is your organisation managing change requests with emails, sheets and paper forms? Does it cause difficulties when tracking the requests, approvals, their status and storing this information online?
Digitising this process not only will save you time and paper but also will allow you to have full visibility of the process and collaborate in a more efficient way with your team.
A change request is a documented proposal for an alteration to any configuration item, product or a complete system. In project management, a change request regularly emerges when the customer needs an expansion or modification to the agreed-upon deliverables for a project.
In this template we gathered business rules, steps and fields that are commonly used in organisations when managing a change request workflow.
Someone who is documenting or reporting the procedure starts the request. A user or a group who is responsible for the approval of change request gets notified and decides whether Change Approval Board (CAB) meeting should be scheduled. Schedule, review and implementation are all managed step by step in the same workflow. Business rules and actions allow you to have a clear definition of your change strategy and risk assessment.
In addition, this template can be used together with IT Helpdesk Template. A ticket raised by an end user or a customer via IT Helpdesk workflow may require a change in a project or a system. In this case to facilitate the flow two processes can be connected together and let one process start after another depending on the outcome of the first one. And you can carry the information between processes.
Benefits of automating Change request management process are many:
You will achieve faster deployment times and lower the risks associated with the changes.
You will have a standard way of handling and storing the information related to the process.
You will avoid unnecessary email communications, paper work.
As a result digital process will bring productivity with faster resolution times and efficiency for auditing and reporting purposes.
Don’t forget to explore Kianda template store when you sign up and check out all other templates designed to help you get started.
We talked about our Kianda journey to date to The Record Technology Magazine and about our sponsorship in the upcoming European SharePoint Conference #ESPC18.
Workflow automation software Kianda was launched in 2017 in European SharePoint Conference in Dublin.
“We are thrilled that, since our launch last year, more than 5,000 enterprise users are now building cutting-edge digital process automation solutions across several industries using Kianda,” said Derya Sousa, the company’s co-founder and commercial director.
There are many aviation recruitment agencies available to help you hire the qualified talent within the industry. However, the real challenge starts when it comes to planning for what comes next, which is effective induction and onboarding of each new hire. Planning an effective hiring process is not easy and has its own unique challenges. As the need for hiring hundreds of employees arises, management and automation of this process become more important.
Due to the fact that airlines business require operations across the globe makes it more challenging to plan and monitor. And employee onboarding doesn’t come alone. It comes with off-boarding which seeks the same level of attention from you. Both of these human-centric processes require extra care and attention in detail.
How efficient is your new hire onboarding process?
Mark Lapidus, CEO of Amedeo states: “Airlines are exploring how advances in technology can assist from a customer relationship/sales point of view but also help improve operational efficiencies and reduce costs” In the Aviation Industry Leadership Report from KPMG.
It is time to welcome new hires paperless and hassle-free.
Whether your organisation is a small local airline or a large international one, leveraging new technologies to ensure operational process quality and efficiency is crucial to fulfilling ambition in aviation.
Here is what happens when new hire onboarding is manually and poorly done:
New hire won’t engage, won’t feel connected. You don’t provide impressive pre-start communication to the new hire. First impression matters. If the new hire spends his/her first day by reading not very appealing company policies and procedures, they will not feel engaged at all.
Manual and repetitive tasks, for each employee such as sending contracts, collecting background checklists, references are dealt with email or paper communications making it impossible to manage for a large number of hiring. Don’t rely on your memory – making sure each hire gets the attention they seek is important.
Decreased office staff productivity and team morale will lead to frustration from managers and leaders if the tasks are not completed in time, new hire set up is delayed.
The process is prone to errors, which can lead to misunderstandings about overall company culture and how processes are handled. Preparing an induction checklist and keeping it on the shelf is not enough. An automated process flow that you can make sure each individual that is involved complete their tasks on time and give you full visibility.
Here is why you should streamline employee onboarding and off-boarding process:
1. Increased productivity
How can you free-up time for the real value work? By eliminating repetitive and manual tasks that take up a lot of time and resources for each hire. Airlines that understand the true cost of productivity can make good use of technologies to give themselves more in-house control of their solutions and give employees flexibility.
One of the latest process management technologies such as KiandaFormswill enable you to easily automate these time-consuming tasks step by step. You will be able to assign tasks to each department, schedule operations and send automated notifications to assignees so that you have peace of mind.
2. Talent oriented results
With an efficient and properly planned process, the new hires will effectively be onboarded in the process. A successful onboarding program will equip new hires with the tools, and system access they will need to succeed in their new jobs on time. Crew members, pilots, technicians, managers no matter what their role is, they will have the resources needed to become a fully engaged and culturally aware member of their team.
3. Say goodbye to paper documents
We all know now how important it is to reduce our impact to the environment. Wouldn’t it be great if we could manage the whole process of onboarding paperless? Kianda Forms allows all documents to be uploaded to the data source of your choice and signed off by employees with e-signature feature even before they start. All policy documents can be provided to the new hire and manager can track if they read it or not. Knowing what applicable compliance regulations, standard operating procedures relate to your organisation protect the company and the employee for the long run.
4. Fewer risks and more transparency
Benefits of effective employee onboarding are more than just informing the employee about organisational systems. Onboarding can help the employee and the organisation in the long run through reduced risks and turnaround times, reducing the frustrations and misunderstandings a poorly managed onboarding can cause.
We are thrilled to be featured in The Irish Times Business today. Our founders explained how Kianda differs from other BPM (Business Process Management) platforms and how it can bring in-house control to organisations over their IT solutions and help them bring efficiency in their operations.
“There is some debate as to whether Albert Einstein actually defined insanity as doing the same thing over and over and expecting a different result, but the sentiment certainly struck a chord with tech entrepreneur and software developer Osvaldo Sousa, who spent 17 years pounding the same ground building similar automated process solutions for different companies.
In July 2016 Sousa and his wife, Derya, (an IT consultant), decided to pool their skills and develop a solution that consigned this constant reinvention to history. They set up business process management and automation company Kianda, and have spent the last two years developing a cloud-based platform that enables users to easily build forms and workflows to streamline complex business operations.”
Repetitive tasks are the biggest motivation killers in workplaces. Who likes to do the same daily task, over and over again?
Motivation is the important element in ensuring productivity. When we are dealing with monotonous routines, we easily get bored and lose our enthusiasm to complete challenging tasks.
One effective way of motivating staff is through engagement. For better engagement and contribution their time needs to be freed to let them do more valuable work.
A workflow automation solution can bring productivity and efficiency to a workplace while eliminating repetitive, manual and paper-based tasks. It transforms manual operations to automated digital forms and workflows, cutting down the human error, increasing productivity and helping businesses to compete in this increasingly digital world. From simple to complex workflows can be automated with a few clicks.
This will allow staff to get more valuable work done and reduce the amount of time and money spent on unnecessary tasks.
Where you can benefit from automated workflows
If your HR department is dealing with paper-based documents, unnecessary phone calls and emails when a new hire starts, then it is a good time to start looking for a workflow automation solution that can eliminate unnecessary paperwork and repetitive tasks performed for each hire. In a way, this will allow you to cut down these manual tasks, let HR do their work and new hire be more welcomed when everything is well organised before they start.
Take Customer Service department, agents spend more time on trying to access IT systems and ringing departments for resolutions than the time they spend on a call to help solve a customer problem. This is a common scenario that causes long waiting times. One of the most important aspects of customer services is time. Information must be easily accessible to agents so that they can answer customer queries in a rapid way.
An automation solution like Kianda can improve customer service operations by delivering one single platform to allow users to access information from multiple IT systems rapidly and log customer queries into the system while reducing waiting times.
With a streamlined process for handling customer queries and complaints, call centre staff can be more effective and productivity can be increases.
Marketing and Sales
Scenario for Marketing and Sales department is not too different. Workflow automation can improve the efficiency of marketing and sales teams. Marketing teams commonly use different applications to access the information needed to do their jobs for lead management, trade show materials, advertisements, website content approvals and more.
All of these tasks can be centralised on a single platform to enable full visibility and rapid outcomes, while making marketing sales operations move faster and easier.
It doesn’t matter whether you are a small business or a big one, if your employees are happy with their jobs, their productivity will increase, and that’s exactly what you need to help your business grow. Automated workflows diminish busywork, leaving the employee to tackle work that is most important to the job.
When it comes to achieving digital workplace goals, for the best results, sometimes the hardest thing is not choosing the right workflow automation solution, it is getting the solution to do what your business uniquely needs.
A process workflow automation solution like Kianda can adjust to your needs, giving you control over your IT solutions. It can bring productivity to a workplace while eliminating repetitive, and paper-based tasks. With Kianda’s NO-CODE workflow development approach, anyone in your organisation can easily develop IT solutions without technical expertise.
If you would like to learn more about Kianda, request your demo today.
Start-ups and small to medium size companies will love what I am about to tell.
Is month-end invoicing a huge source of stress for you? Rather than spending time on triple checking the calculations, daily rates, customer addresses and so on, you could be doing something more valuable like spending more time with your family or cleaning your car which has become unbearable lately.
If you are lost in spreadsheets every month, struggling to remember accounts of last month, you are not the only one. Inconsistency on your invoice numbers and descriptions due to the lack of visibility and automation is very common. Errors like these are inevitable as a result of being human and of course trying to prioritise a million things at the same time.
Maybe you are planning to look for accounting solutions but you are just getting started and can’t afford an accountant or you have started long ago but prefer to keep accounting internally or maybe like me, you are outsourcing your accounting but prefer to prepare customer invoices yourself. After all, it is crucial for any business to have visibility of their cash flow.
I have just the solution for you.
This is how I automated my month-end invoicing in just a half day using Kianda BPM (process management and automation platform) from invoice generation to automated customer follow-ups.
1- Design a simple form to capture invoice details and generate a PDF
Starting with Kianda is easy, designing a new form could take only a few minutes, one or two steps you are good to go.
In Kianda NO-CODE designer, anyone can develop workflow solutions. You simply drag and drop fields from a predefined menu to your new form. Fields like ‘Invoice Date’, ‘Invoice Due Date’, ‘Customer PO’, ‘Reference number’, ‘List of customers’ and more. Once you select a customer, all the details of the customer such as address details, email and daily rate get all pre-populated into fields without you worrying if they are correct or not.
The good thing is that you don’t need to have a data source for this, you can manage all of this within Kianda.
You can also design your invoice template with your logo, address, and invoice details directly within Microsoft Word, then use it as your base template to generate your invoice.
2- Send automated emails to your customers as elegant as you wish
Wouldn’t it be more professional, if you send your invoices from an automated email to your customers? You can put together an email template in Kianda and re-use as many times as you wish, letting you save tons of time on writing the same emails every month.
With a click of a button, you can send your invoices attached to these email templates to your customers.
3- Dashboards for review and follow-up
Kianda comes with easy-to-customise dashboards, where you can see a list of invoices and documents attached to each of them. You can view monthly cashflows, year-end totals, filter these by a customer or by unpaid invoices and more. Kianda can remind you when an invoice is due so that you don’t get your follow-ups delayed. It can even do automated follow-ups for the unpaid invoices on your behalf.
This will give you a full control of your accounts with maximum flexibility and without spending much of your resources.
4- Now you are operating like a million-dollar business
Organising financials even at the early stages will always be an advantage when things start moving faster than you expect and you regret not taking this as serious as you should have.
Depending on your business, you will decide what’s the best system for you. If spreadsheets method works for you, then go for it. If you want to use technology to keep track of your financial activity then start with an automation solution like Kianda, in a very short time, you will be set up.
Even though you are a small company there is nothing to stop you from operating like a million-dollar business.
You will be able to automate not only invoicing but many other simple or complex tasks you might be doing manually such as Time-keeping, PO request, Expense claims, and Customer support queries. With minimum time investment, you can easily organize your financials.
Contact me today, I would be more than happy to talk to you and give you a quick demo of what you can do with Kianda BPM.
If you are one of the organisations who is still managing Employee Travel and Expenses manually, with paper receipts, spreadsheets and emails, then you must consider not only time and money you are wasting but also inconsistency and error-prone results your business might be exposed to.
Onboarding of new employees takes up a large amount of time of an HR department. It has many aspects to consider; paperwork to process, approvals to set up, documents to gather, training to provide, appraisal meetings to organise and so on. Tasks to be carried out involve not only HR department but also other departments; HR deals with compliance, IT deals with how to get equipment up and running and managers with expectations. Sometimes tasks need to be carried in parallel, sometimes one after another. Continue reading “How you can streamline an HR Employee Onboarding Process”
Modern enterprises have common objectives related to digital transformation aiming to improve productivity and collaboration in their organisations. Organisations succeed when they manage to incorporate new technologies into business operations and company cultures. One of the ways to achieve these goals is by automating recurring business processes.
Digital transformation is the accelerating transformation of business activities, workflows, processes and models to fully leverage the changes and opportunities of the latest digital technologies. It is digitizing organisation’s business processes, improving technological foundations, seamlessly integrating with providers and as a result reducing the costs and improving significantly customer experience. Continue reading “Digital Transformation will lead you to success”