How no-code development drives innovation in business and empowers users

no-code-platforms-empowering-users

Why are no-code development platforms emerging?

There is a rising demand for generating more software in today’s business world , but a limited number of skilled people who can create software. No-code platforms are emerging because they’re much easier to learn compared to coding.

No-code development concept has positively changed how organisations conduct business operations.

Simply, by helping them to transition to an agile development strategy.

If you are in IT department or the person who is responsible for digital strategies within your organisation, you know how hard it can be dealing with many requests from business. Or, how long it can take to deploy a simple software to meet internal or customer requirements.

There is absolutely an easier and agile way to manage these requests.

First and foremost, the ability to create business apps using no-code digital process automation tools allows you to automate laborious and repetitive tasks. 

However, there is a distinctive difference that determines whether your business can create business apps in-house. That is, depending on the software that you choose. 

What are no-code development platforms?

codingLet’s have a look what we mean when we say no-code development platform.

No-code development platforms are applications that allow citizen developers to easily create business apps, without coding. 

Citizen developer term is a growing trend in the IT world. It describes employees within an organisation who create new business applications by using development environments, no-code or low code technology platforms without being limited to programming knowledge.

Meaning with no-code platforms, users with or without programming knowledge can create applications through drag and drop style graphical user interfaces. 

The idea of using application development platforms that are no-code, most of the times focuses on the ability to bypass the IT department. In doing so, companies don’t suffer with constraints such as time, money and other scarce resources such as software developers. 

However IT departments can also benefit hugely with the use of no-code or low-code solutions. Mainly to help them deliver solutions faster and maintain them internally with an agile manner.

Traditionally, if a company wanted to carry out software development they would need to outsource or hire a software developer. Therefore, this incurs additional costs and time for production.

As companies continue to deal with an increasingly mobile workforce, low-code and no-code development platforms are on the rise.

Simply because, codeless tools provide access to app development whether you are an IT Professional, or a Human Resource Manager.

So what is the difference between low-code and no-code development?

The terms kind of speak for themselves. 

Low-code development is building apps that involve a certain amount of coding. In particular, it requires users to have a minimum level of experience in order to create their desired applications.

And of course, the better the coding knowledge, the better the outcome. 

Due to this, it is more expensive to implement low-code. In short, it speeds up the development and deployment stage but it still requires additional costs to hire a programmer to build the app or to outsource.  

No-code development is building apps without writing a single line of code.  Using a no-code workflow software enables app development, even without knowledge of coding language.

No-code platforms are specifically built so that the coding behind the scenes is left to the software developing experts.

So basically, you are building with code but the code is just hidden. And this is simply to make the app-creation process easy for end-users.

As a result, business users can quickly design, build and fast deploy digital solutions. Using no-code platforms is much more flexible and suitable for citizen developers or power users.

In addition, it is less expensive compared to low-code platforms to build solutions fast and maintain them in-house in the long run.


What are the benefits to using no-code development platforms?

Fast building and deployment

Building applications from scratch requires a significant amount of coding. With no-code solutions such as a digital process automation platform, you can swiftly develop business apps by avoiding the programming phase. In addition, execution of business processes is rapid and smooth, allowing tasks to be completed efficiently. 

Major cost savings

Creating a digital business app requires a technical expert who can do so. And, this instantly raises operational costs and wages.

No-code development enable organisations to avoid these costs by simply putting non-technical users into the driving seat of automation.

In other words, employees from HR and Finance to Marketing and Sales can easily deploy tailored digital solutions. 

Productivity increases

App development is time-consuming. With no-code, IT teams can skip these stages and quickly create rich business apps.

As a result, IT departments save a large quantity of time, that usually would have been spent in developing. Because of this, they can essentially invest this time into other aspects of the business and bring innovation to the business.

On another note, this also allows IT and other departments such as HR or Finance, to deploy rapid solutions. Simply, employee productivity increases due to the acceleration in business operations from using a no-code platform. 

No-code development is dynamic and flexible 

No-code development can conveniently tailor to your business’ unique needs.

In other words, users can readily build business apps based on the organisation’s specific desires, without limitations.

So, if you want to include a specific question in an online form, or send a notification to certain user based on an answer given to a question, you can certainly and freely do so.

It is particularly designed in a way that provides business users with flexibility. And, this is so that process can be altered based on internal changes. 

Agility

As previously stated, no-code digital solutions are dynamic and flexible. Because of this, organisations can react fast and implement changes effectively and efficiently. Being agile is considerably important, especially in a highly competitive industry.

Therefore, the ability to adapt to shifting market conditions can essentially provide competitive advantage. As a result, your business can stay in-line or ahead of competitors. 


Kianda NO-CODE Platform

Kianda is a no-code digital process automation and application delivery platform that helps companies streamline every business process while eliminating inefficiencies and reducing development costs.

Derya SousaRecently, NoCode Journal – a digital magazine dedicated to cover the latest NoCode news – featured Kianda platform and our COO, Derya Sousa among other female leaders with emphasis on her role in the no-code market. 

Kianda no-code platform is helping companies across the globe to rapidly and successfully build tailored business apps. Simply, no-code development with Kianda brings agility to organisations and accelerates digital innovation. 

“Kianda provides a cloud-based Enterprise Process Automation Platform for organisations to transform business tasks automate digital forms, workflows, and dashboards”.

(NoCode Journal, 2020)

Read here


Why you should choose no-code development to build business apps

No-code platforms such as Kianda allow you to implement fast digital solutions. Moreover, non-technical staff can create and maintain digital business applications. Therefore, you don’t need to allocate extra costs for a software developer.

In addition, business won’t be left waiting around for long periods of time for apps to be developed.

What previously took months or possibly years to build, can be done in days or as little as hours.

That is, with no-code solutions.

 


Lead IT Business Analyst from Mercury Engineering highlights how easy it is to use Kianda Platform

Construction company, Mercury have been using Kianda to optimise their processes from project management to human resources. They have been successfully enhancing compliance and bringing agility to their business. 

Fiona McCabe, Lead IT Business Analyst highlights how easy business processes have become using Kianda. 

“Prior to Kianda, if someone had a problem, they would try to explain to me what it was, I took as much information as I could. And then, I rang the software experts to get them involved.

But now with Kianda, I’m having a 30 second conversation with someone in the corridor, able to ask some key questions. And, I’m walking away from that conversation, knowing whether or not I can fix this myself.

Fiona McCabe, Lead IT Business Analyst

Mercury Engineering have successfully retained significant amounts of time by using Kianda to deploy digital business processes. 

With Kianda, they can now iron out most of the requirements and changes internally, reducing expenses. And as a result of fast resolutions, productivity scales up, increasing efficiency of their processes. 


Key Features of Kianda NO-CODE platform

Unlimited forms and workflows

Organisations can swiftly build any amount of forms or workflows using Kianda. Therefore, you don’t need to prioritise processes simply because there are only a certain amount of forms available.

You have unlimited forms and workflows to play around with, allowing you to transform business processes without limitations.

Mobile-friendly forms

Kianda is built as a Progressive Web Application. It is available in any device.

Mobility and flexibility allow teams who work in remote areas to successfully carry out business processes. Simply, Kianda allows you to access data and submit forms, even when you are offline. And, you can do this at anytime, anywhere.

Application template store

To help you get started, our app store provides 20+ pre-built forms. From this, you can easily implement any of these templates. In addition, they can provide insight into look and feel and layouts. 

This will then guide you when creating your own forms and workflows. 

Custom reporting dashboards

Kianda provides easy-to-use custom dashboards for data analytics and reporting. Users can swiftly build dashboards with exquisitely designed layouts, charts, lists and more widgets. 

Built-in detailed analytics makes visualisation of performance a breeze. 

Seamless data integration

Readily integrate workflows with ERP, CRM and IT systems on-premise or in cloud to efficiently share data throughout your company. 

Easy to connect APIs provide seamless single step connections to data sources such as SAP, SharePoint, O365,  SalesForce, Oracle, DropBox, Web Services and many more. 

no-code process automation platform Kianda


Typical business processes to rapidly digitise:

HR – Employee onboarding, Leave requests, Employee appraisals, Expense request, Timesheet management

Quality and Health and Safety – Incident reporting, Inspection checklist, Corrective action plan

Project Management – Project approvals, Document generation, Contract management

IT – Ticketing, Change request management, Asset management

Finance – Purchase order management, Capital approvals


To discover how no-code process automation platform Kianda can help you, request your live demo!

REQUEST A DEMO

 


Related articles:

5 Core Business Processes You Should Automate to Increase Agility

Why Leaders Seek Quality Management Systems to Ensure Compliance

How Construction Industry Can Benefit From Digital Process Automation

Engineering and Construction industry can benefit with digital transformation

Many organizations such as engineering and construction companies are changing at a rapid pace due to technology. They are experiencing significant digital transformations in several areas. Engineering and construction can benefit by adopting new technologies to carry out business processes.

Digitalising business processes is one of the areas that is supporting companies in improving processes and decreasing costs.

Technology driven innovation for construction has been delivering real benefits to the industry in the recent years.

Certainly, companies who adopt the latest technologies, software innovations, equipment and process automation will most likely succeed.

Digital Process Automation solutions are technologies that help companies run operations, smoothly. For instance, they minimize manual, time-consuming tasks with streamlined processes. As a result, reducing operating costs.

Simply, they handle certain tasks by building online forms and automating workflows. Some examples include capturing data, task assignments and scheduling notifications.

What’s in it for you?

For example, rather than chasing manual project approvals, you can spend more time on valuable commercial relationships. In other words, you can focus more on revenue generating activities.

Inefficient communications should not delay time-sensitive key commercial decisions

manual process

Today many organisations still use excel and email communications to manage processes such as Bid Proposals and Contract Management. They store data in spreadsheets, print and approve manually and communicate via email.

This is mainly due to the lack of technical staff or amount of required time to digitalise such processes. This laborious process can cost companies a lot of time and money when they grow beyond a small sized company.

Especially when companies are dealing with business-critical bid proposals or contracts. Time-sensitive commercial decisions should not be delayed due to manual processes and inefficient communications channels.

Most importantly, losses that are caused by risk and error-prone manual processes should not be ignored.

Certainly, the level of transparency and efficiency that can be achieved via process automation software is compelling. In other words, it can eliminate inefficiencies and become the central point for task approvals and decision making.

New technologies can easily transform any manual processes from paper to digital.

Using new technologies to automate tasks has many long-term benefits from engineering and construction companies.  Simply because they can easily transform manual processes from paper to digital. As a result, companies generate less paper by managing processes online and overall, become more efficient.

Say good-bye to everyday chaos caused by paper piles and manual work in the office or on site.

How construction industry can benefit from digital process automation?

  • Key business decisions can be better made, without any delays.
  • Digital documents / online processes are easier to track and manage.
  • Admin tasks can be automated, meaning more work can be completed on time and budget.
  • Better project and data management.
  • Easier collaboration between people involved in the workflow regardless of where they are.
  • Higher visibility of the progress and smooth analytical reporting.

Construction processes such as:

construction-process-automation

  • Approval to start a project
  • QHSE Management
  • Incident Reporting
  • Bid Proposals
  • Document Control
  • Action plans 
  • Administrative tasks
  • Employee onboarding and induction
    or simply sending automatic notifications on-the-go can all be digitalised and improved. In addition, allowing web and mobile access from any location is important for companies with workers across remote locations.

Clear understanding of company performance

Moreover, process automation solutions bring a very clear understanding of the performance of a company. For instance, detailed analytics and customisable dashboard reports, demonstrate performance. Based on departmental requirements, customising dashboards can help with productivity.

Easy project management for construction companies

To be clear, project information, communication between workers and live monitoring can be centralised in a single place.

Above all, this can be accessed online or offline from anywhere and any device. Workers in the construction industry can benefit a lot with this, considering many projects can be carried out in remote areas.

Finally, new technologies are here to help organisations to quickly spot bottlenecks, make decisions on time and operate efficiently.

Business process automation solutions can help bring quality and standardize processes. Ultimately help them with competitive advantage in business.

process-management-engineering

Read Case Study: How Mercury Engineering streamlined project approval process, enhancing compliance and agility with Kianda forms and workflows.

Irish Engineering company introduced Kianda to simplify and improve their project approval process called “Authority Matrix”…

Learn more about digital process automation solution that can help you achieve greater outcomes, eliminate in-efficiencies for construction and engineering.

About Author:
Osvaldo Sousa – Digital process automation innovator with almost two decades of experience in information technologies. He is the CEO/Co-founder of Kianda Technologies.

No-code Tools for Digital Transformation

No-code-tools-for-digital-transformation
No-code-tools-for-digital-transformation

“All employees can help drive change, not just those with technical skills.

Our vision is to put people in the driving seat of digital transformation whether they have technical skills or not” says Osvaldo Sousa – Kianda Founder.

Read more on Record Technology Magazine.

Kianda is a no-code business process automation platform. We embower companies to digital transform operations.

For more info, visit our website and don’t forget sign up to our newsletter!

IT process optimisation with prebuilt workflow templates

IT process workflow management
IT process workflow management

Why should you start your IT process optimisation?

Today’s IT departments are crucial for efficient operations and more importantly, survival of the business. Hence why it is important to kick off your optimisation process.

For instance, countless issues are raised by users on a daily basis to IT. Dealing with these over and over again without any standard system, creates frustration and difficulties in tracking and communication for IT teams.

Fortunately, technology is here to help organisations to solve these challenges. However, while adopting a new technology to help you, you should not be limited to what off-the-shelf solutions can offer.

Why does this matter?

Every organisation operates in its own way. Operations mature as the company grows, people move departments and requirements change due to the market shifts. If you adopt a technical solution today, it should be able to evolve with you tomorrow.

Process optimisation has a huge impact on output.

In other words, IT departments who adopt workflow software, achieve efficiency, reduce workload and increase productivity. As a result, providing better service levels.

NO-CODE development solutions such as Kianda Forms and Workflows platform can allow you to transition in to Digital Business more effectively.  No-code means anyone in an organisation can build technical solutions without having the coding skills.

IT process optimisation is simple with Kianda platform. With easy-to-use development interface, any employee can help drive change, not just those with technical skills. 

How can you actually use this?

Your team with or without coding skills, can build process automation and workflow applications. Certainly, meeting your organisation’s needs for IT processes such as IT Helpdesk, Asset management, Change request management, Incident report management and more. All integrated with your current systems.

That’s not all…

We have designed IT workflow templates to give you a hand when you are designing your optimisation process.

In the meantime, check out Kianda Template Store when you sign up. There is a lot more we believe you can use, not just regarding your IT process optimisation. These workflow templates will be a starting point for you to build great workflow solutions meeting your organisation’s unique requirements.

Change Request Process

Change request form template

Is your organisation managing change request processes with emails, sheets and paper forms?

Does it cause difficulties when tracking change requests, approvals, the status and storing this information online?

Digitalising this process not only will save you time and paper. But also, you will have full visibility of the process. As a result, your team can collaborate in a more efficient way.

A change request is a documented proposal for an alteration to any configuration item, product or a complete system. In project management, a change request regularly emerges. That is, when the customer has specific needs. For instance, an expansion or modification to the agreed-upon deliverables for a project.

In this change request template we gathered business rules, steps and fields. They are commonly used in organisations when managing a change request workflow.

Someone who is documenting or reporting the procedure starts the request. A user or a group who is responsible for the approval of change request gets notified. They then decide whether Change Approval Board (CAB) meeting should be scheduled. In the same workflow, schedule, review and implementation are all managed step by step. Business rules and actions allow you to have a clear definition of your change strategy and risk assessment.

IT Helpdesk collaboration

In addition, this change request template can be used together with IT Support Helpdesk. For example, a ticket raised by an end user via IT Helpdesk workflow, may require a change in a project or a system. In this case, to facilitate the flow, two processes can be connected together. Depending on the outcome of the first process, it can let one process start after another. Also, you can carry the information between processes.

Many benefits of automating Change request management process:

    1. Achieve faster deployment times and lower the risks associated with the changes.
    2. Have a standard way of handling and storing the information related to the process.
    3. Avoid unnecessary email communications and paper work.
    4. As a result, digital processes will bring productivity with faster resolution times. Also, efficiency for auditing and reporting purposes.

Start your digital transformation today!

Reduce time and increase productivity with workflow software. Automate your change request process with Kianda platform.

Kianda is a NO-CODE platform that empowers business users to accelerate digital innovation. For more info, visit Kianda.com or our blog for the latest news and articles.


Don’t forget to explore Kianda template store when you sign up. Check out all other templates designed to help you get started.

Get started with this template now!

Get the template

More IT Service Desk Solutions

https://www.kianda.com/blog/it-support-helpdesk/

Cyber Security Incident Response

Cyber Security Incident Response

Security-incident-management-dashboard

Cyber security incident can come with high costs and damages to an organisation who is not prepared for them.

In their simplest way, they can cause downtime and impact business productivity. Moreover, they can damage the employee or customer experience. Security is only as effective as the response it generates.  Therefore, not responding to an incident in a timely manner can expose your organisation to many issues.

Security Incident Reporting
Cyber Security Incident Response

When organisations implement right strategies to cope with these incidents, they achieve better outcomes. For instance, faster detection and investigation process. With a well-structured incident management process, organisations can achieve better results while minimizing possible damages. That is, even in critical and emergency situations.

A structured and formalised process must be put in place to respond to internal and external information security incidents. As a result, this will demonstrate that you take corporate and legal responsibilities seriously.

Furthermore, this positive security position ensures that your organisation can deal with security incidents. And that it can be dealt with quickly, efficiently and effectively.

5 Benefits of having a structured cyber security incident response plan:

  •  1) The rapid and accurate assessment of security incidents and the most appropriate response
  • 2)  Shortened recovery times to incidents
  • 3)  Minimised business disruption
  • 4)  Ensures that your organisation complies with local legal, regulatory and industry requirements
  • 5)  Accurate reporting and statistics to continuously improve the security of the information

Automating this process helps you to manage, record and analyse cyber security incidents or warnings. In addition, it gives you a clear view of issues and how they are resolved.

The notification or identification that a cyber security incident is occurring can happen in many different ways. For example, two main of these are:

1) Automatically from specific devices such as an alert from a firewall. Automatic review of system or security log files on network. These systems can then notify a mailbox. For instance, Kianda platform scans the mailbox. After there is an alert, platform starts the workflow automatically. And this notifies required people and takes certain actions.

2) Staff noticing unusual or suspicious activity on the computer system and raising a report via the Kianda platform. Simply put, this flow starts with a staff raising a security incident when there is a risk of data or security. Following this, the system immediately sends alerts to the responsible departments to act upon it. The reason of the incidents, threats or violations, can be distinguished by staff providing required details.

Reporting dashboard provided with this application, gives you visibility of detailed analytics to aid tracking of the current issues in the system.


Automate this process today with Kianda platform

You can easily tailor this cyber security incident response workflow application to meet your specific requirements.  Kianda provides a NO-CODE development interface, meaning you don’t need to have programming skills to create spot-on apps.

For more info, visit Kianda.com and sign up to our newsletter for the latest updates!

Don’t forget to explore Kianda App Store when you sign up and check out other apps designed to help you get started.

Get the app

RELATED ARTICLES

IT Support help desk

Change Request Process

IT Support help desk

IT Support Dashboard

Get started with IT support help desk right away!

IT departments today face countless issues raised by users, daily. They can be anything from “I forgot my password”, “My computer is slow”, “Oops! I deleted my files” to “Can’t connect to printer”. With an IT support help desk, problems become less bombarding.

Dealing with these over and over again without any standard system creates frustration. Not to mention, tracking and communication difficulties for IT teams.

Technology is here to help organisations solve these challenges. However, while adopting a new technology to help, you should not be limited what off-the-shelf software solutions can offer.

Every organisation operates in its own way. With that, these operations evolve as the company grows. As a result, people move departments and requirements change. In other words, market demands play a key role in operations.

Need a solution for support?

A solution you are adopting today should be able to evolve with you tomorrow… Grow when you grow and adjust to your current and future challenges.

IT helpdesk

So, we designed this IT support help desk template to serve you as a starting point and save you time. It simplifies end-user support with an automated workflow. Automating routine tasks and providing transparency resolves help desk tickets quickly and efficiently. The reporting dashboard that comes with the template, enables IT support team to track, prioritize support tickets in a queue and solve them rapidly.

This workflow template will help, answer, track and solve problems of end-users, in a single platform. For instance, it can manage the ticket life cycle, from capturing issue details to automating tasks and sending notifications. In addition, it can retrieve and synchronize information from and to IT systems such as SharePoint, AD, 0365, Oracle and so on.

The advantages of improved support from IT service desk

An IT support help desk template will not only reduce regular queries and save time for you. Above all, it will deliver an enhanced experience for end-users.

IT departments who adopt workflow process automation can reap many benefits. For example, an ticketing software will increase efficiency, reduce workload and increase productivity which results in better service levels.

Don’t forget to explore Kianda template store when you sign up and check out all other templates designed to help you get started.

Get started with this ticketing template now!

Get this template

Check out more IT service desk solutions:
Change Request Management to keep IT all running smoothly
Security Incident Management for full control and visibility