Digital advances in the construction industry
Digital construction is becoming far more ingrained in the built environment. For instance, the use of digital incident reports are becoming popular. In fact, business process automation is at the forefront of streamlined processes.
Many departments in organisations use QHSE workflows and approvals. For example, procurement teams issuing purchase orders or design teams automating steps to approve drawings. Also, quality control teams managing inspections and tests.
Health and safety lends itself well to automated business processes. Good catch practice forms can significantly improve through automation. For example, digital forms can record incidents and near misses more accurately.
Safety and the construction industry
Certainly, construction is a high-risk industry. Furthermore, busy sites are full of potential hazards.
Over the past two decades, there has been many safety improvements for construction companies. For instance, legislation and better construction methods are key factors. In addition, health and safety management systems have increased.
Implementing digital QHSE workflows
Today, more and more companies are going digital. Automated systems and workflow software is on the rise. Therefore, adoption will allow you to keep up with competitors. As well, it displays current safety practices in your company.
Incident reporting guidelines and procedure
Traditionally, incident reporting was reactive and tended to use only past incidents as review basis. A phone call, meeting and note in the accident book might have been the only way to record incidents. Clearly, this isn’t a secure method for health and safety quality control.
In organisations, there are industry standard reporting guidelines to manage health and safety. One of the common features of industry guidance is to ‘Plan, Do, Check, Act’. An automated process can complete this for construction incident reporting.
Construction incident reporting tools
Standard incident reporting procedures normally involve specific incident reporting tools such as a form to fill in. Also including, a process to follow to escalate the incident to management, depending on the severity.
Digital workflow and process automation result in reduced process failure. For instance, there is less reliance on employees to take positive action. For example, making phone calls and sending emails.
Legislation and incident reporting
Legislation can vary from country to country, but generally places a duty of care upon those working in construction. That is to say, it manages the health and safety for themselves and for those around them, so far as it is reasonable.
More information on this can be found on the relevant government website for your region.
There are numerous regulations that you must be aware of. For example, lifting operations, control of hazardous substances or incident reporting guidelines. With online forms and QHSE workflows, legislation compliance can be automated.
Companies thinking ahead use business process automation for effective audits of construction sites. For example, compliance with laws, regulations and good industry practice. As a result, strengths and opportunities emerge, identifying room for improvement. Changes can then be made for better health, safety and quality on construction sites. Also, it can highlight areas that raise concern, to urge corrective action.
Why is your safety incident reporting procedure important?
Incident reporting workflow and procedure is incredibly important to any construction business. That is, from an ethical, statutory and profit point of view. Accidents are bad for business. Almost all clients will ask for accident history when tendering for any work.
Without an incident reporting system, it is harder to learn from past mistakes. More importantly, to make changes that avoid recurrence. This would be viewed as a negative in any accident investigations.
The ‘Check’ stage is recommended when managing health and safety. This involves performance measurement, investigating accidents, incidents and near misses. Therefore, an incident reporting workflow needs to be in place. Simply put, to capture details for escalation to appropriate managers, incidents need to be reported.
The procedure must also be able to identify trends. For example, minor hand injuries may not require serious escalation. However, larger numbers of minor hand injuries could signal a worrying trend and is investigated to spot a pattern.
What could happen if your safety incident reporting procedure isn’t working?
Many countries have strict rules on the reporting of incidents. For example, the U.K. has Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. Ireland has Safety, Health and Welfare at Work (Reporting of Accidents and Dangerous Occurrences) Regulations 2016. Further, the U.S. has the Occupational Safety and Health Act of 1970 where reporting is detailed in Section 8.
Regulations set out minimum reporting timelines for specified injuries, dangerous occurrences and occupational diseases. Therefore, a safety reporting process is critical. Reason being, it ensures that these issues are captured and reported in the statutory timescales.
Kianda software is easily tailored to meet specific laws and regulations. As well as that, it is prepared to adapt to any changes in legislation, as they occur.
An example of an incident report required by these regulations would be if a scaffolding collapsed in Ireland. It must be reported to the Health and Safety Authority in ten days, or risk prosecution. On the other hand, in the U.K., an incident such as this would need to be reported immediately.
Inefficiencies and inaccuracy in safety reporting can be fatal.
According to the Health and Safety Authority, in 2019 a total of 46 deaths occurred within the workplace with 12 people on constructions sites alone.
“Construction workers engage in many activities that may expose them to hazards, such as falling from a height, unguarded machinery or being struck by construction equipment”
Incident reporting should be prioritized and consistent with every incident. Accordingly, this will reduce the number of accidents in the work-place.
Fatalities must be reported and even near-misses so that workers can implement different and new methods. In doing so, the likelihood of an accident in the future will decrease.
Reporting a reportable occurrence is a legal obligation. And penalties are given to those who choose to ignore this. Consequently, there can be custodial prison sentences for the responsible person or persons and a large fine for the business.
Learning from incidents reduces the risk of recurrence (and the severity if they do reoccur). Also, it is key to keeping workers safe and incident free. This in turn contributes to keeping a business profitable and successful.
Why use digital workflows to manage incident reporting?
Digital workflow software can be used to implement incident reporting forms. Simply, an online form is used to ease the reporting of incidents, providing visibility to management. Along with that, key metrics related to the number of near misses and incidents are obtained.
It should also collect information about why incidents may have happened. Then suggestions on how to prevent recurrence.
Effective use of an incident reporting form can reduce the time it takes for people to report incidents. Additionally it will reduce additional paperwork. As well, track actions that have been identified to prevent incidents recurring.
It also allows for a high standard of quality control by setting mandatory fields for data input.
Management information and monitoring
Management can view weekly, monthly and yearly overviews of performance via dashboards. Meaning, decisions can be targeted at reducing the risk of future incidents.
A track record of the steps that have been taken is provided. This demonstrates a company’s efforts to improve their health and safety record.
By reviewing health and safety performance, lessons can be learned and shared through several mediums. For example, additional training, purchase of new equipment or a review of approved sub-contractors.
Implementing effective construction incident systems
The end users of the system must be considered when implementing the systems, as well as those in the management chain. Barriers to reporting should be minimised. Further, employees should be trained and able to submit forms online or offline along with easily capturing incident data.
Effective incident reporting systems have a focus on near miss reporting and good practices. Near misses are useful for looking at close calls where someone has been lucky. With that said, essentially putting steps in place will ensure that luck does not play a part in people’s future safety.
An example of an incident report that involves pro-active management is good practices. This is looking at what goes well and providing feedback to the teams to improve morale and belief in health and safety. Also, allowing for these good practices to be distributed to other teams.
Kianda is a software platform that allows companies like yours to automate and streamline business processes. For example, incident reporting via easily built online forms and workflows.
Start your free trial today at www.kianda.com
Osvaldo Sousa – Digital process automation expert with almost two decades of experience in information technologies. He is the CEO/Co-founder of Kianda Technologies.