See how automated workflow can improve workplace productivity

Kianda
Kianda process and workflow automation software

Repetitive tasks are the biggest motivation killers in workplaces

Who likes to do the same daily task, over and over again?

Motivation is the important element in ensuring productivity. When we are dealing with monotonous routines, we easily get bored and lose our enthusiasm to complete challenging tasks.

One effective way of motivating staff is through employee engagement. For instance, their time needs to be freed to let them do more valuable work. That is, for better employee engagement and contribution.

How do we free up time to do more valuable work using an automated workflow?

A workflow automation solution can bring productivity and efficiency to a workplace. It eliminates repetitive, manual and paper-based tasks. Moreover, it transforms manual operations into automated online forms and workflows,. And in doing so, it cuts down the human error and increases productivity.

Helping businesses to compete in this increasingly digital world is one of the key focus of workflow automation. From simple to complex, workflows can be automated with a few clicks.

This will allow staff to get more valuable work done and reduce the amount of time and money spent on unnecessary tasks.

Where you can benefit from an automated workflow

Human Resource Management

If your HR department is dealing with paper-based documents, unnecessary phone calls and emails when a new hire starts, then a HR solution is in need. With process automation, you can eliminate unnecessary paperwork and repetitive tasks performed for each hire.

In a way, this will allow you to cut down these manual tasks and let HR do their work. In addition, new hires will be more welcomed when everything is well organised before they start.

Customer Services Solution

Customer Services

Take Customer Service department, agents spend more time on trying to access IT systems and ringing departments for resolutions than the time they spend on a call to help solve a customer problem.

This is a common scenario that causes long waiting times. One of the most important aspects of customer services is time. Information must be easily accessible to agents so that they can answer customer queries in a rapid way.

An automation solution like Kianda can improve customer service operations by delivering one single platform to allow users to access information from multiple IT systems rapidly and log customer queries into the system while reducing waiting times.

With a streamlined process for handling customer queries and complaints, call centre staff can be more effective and productivity can be increased.

Marketing and Sales

Scenario for Marketing and Sales department is not too different. Marketing automation can improve the efficiency of marketing and sales teams. Marketing teams commonly use different applications to access the information needed to do their jobs. For example, for lead management, trade show materials, advertisements, website content approvals and more.

All of these tasks can be centralised on a single platform to enable full visibility and rapid outcomes, while making marketing sales operations move faster and easier.

It doesn’t matter whether you are a small business or a big one, if your employees are happy with their jobs, their productivity will increase. And, that’s exactly what you need to help your business grow.

Automated workflows diminish busywork, leaving the employee to tackle work that is most important to the job.

When it comes to achieving digital workplace goals, for the best results, sometimes the hardest thing is not choosing the right workflow automation solution. But, it is getting the solution to do what your business uniquely needs.

A process automation solution like Kianda can adjust to your needs, giving you control over your IT solutions.

A digital workplace will increase productivity, while eliminating repetitive, and paper-based tasks. With Kianda’s NO-CODE workflow development approach, anyone in your organisation can easily develop IT solutions without technical expertise.


Derya SousaAuthor: Derya Sousa COO of Kianda Technologies 
Helping companies to operate paperless, delivering custom business applications rapidly with no-code digital process automation platform Kianda.

Want to see what Kianda can do for you?

Request your live demo today!

SharePoint as an enterprise app platform together with Ember.js

Ember-SharePoint
SharePoint Enterprise Solutions

SharePoint generally is a great framework for building enterprise apps

I am not simply referring to apps built using the app model, I am referring to all the combinations of solutions that leverage services SharePoint provides. This includes client-side based solutions such as HTML5, JavaScript and traditional farm solutions.

SharePoint developers (SharePoint farm solutions developers) have been leveraging successfully of these resources to build enterprise systems for many years. This has had sometimes not so good results. Simply, due to the fact that these solutions can sometimes affect the whole SharePoint server farm. And, in a way that is detrimental to anything else running on that server farm.

The solution for this as suggested by Microsoft with the introduction of the app model is to make more use of the “platform” personality of SharePoint. This allows effectively to write code that does not run within the same process as SharePoint code does. As well, it helps to avoid (most of the times at least) the common pitfalls of SharePoint farm solutions.

From a client-side point of view. SharePoint offers a lot when it comes to resources that can be leveraged from JavaScript frameworks such as Ember or Angular.

What resources SharePoint can offer:

  • Lists
  • Document libraries
  • A robust security model
  • User profile store
  • Extensive REST API and much more…


Ember.js framework & SharePoint is the perfect marriage for building ambitious enterprise web solutions

I have been using Ember.js for a long time to deliver high standard enterprise solutions. On that note, I get asked the following obvious question many times.

Why not Angular or even ReactJS instead?

The answer to that question has many facets to it. In summary, it boils down to Ember.js being a real framework. Rather than a library being built and maintained by developers working on real life projects of their own. Moreover, any Ember.js developer can quickly become familiar to a new project. Therefore, quickly become productive, due to its heavy use of convention over configuration.

The combination of Ember.js + SharePoint enables novice and expert developers to develop highly scalable solutions. And these solutions leverage great tools like Node.js and robust systems like SharePoint. By doing so, they create a highly scalable ambitious enterprise web application.

It enables developers to dramatically reduce the amount of code they write.

At Kianda Technologies, we developed an Ember SharePoint Adapter that allows an easy development experience while building Ember apps for SharePoint. A drop of this adapter will quickly allow Ember data talk to SharePoint Lists.
 SharePoint Enterprise appsEmber SharePoint Adapter

Sample customer ordering system built in combination with SharePoint + Ember.js

Here is a good example of such use of SharePoint by employing Ember.js coupled with a few lists in SharePoint to build an order management system.

The ingredients for this hypothetical system are:

  • Two SharePoint lists (Customers and Orders with the required metadata)
  • js used to provide front-end and business logic
  • Ember SharePoint Adapter built to communicate via SharePoint JSOM / REST API to allow Ember to work with list data
  • Ember app referenced within a SharePoint page
  • A document library to host the page and its client resources

The following is sample code used in Ember app.

Ember Code Sample Customer Services

Note: In the code snippet above, SP Data represents an abstraction of the Ember Adapter, using a combination of SharePoint rest services or simply JSOM.

The advantages of building your business app this way is multiple: Easy to change and quick to adapt without lengthy deployments and the guarantee of no custom code being executed with your SharePoint process.

In conclusion; the use of a sophisticated client-side framework such as Ember.js combined with SharePoint web services can provide an ideal environment for your next business application.

About the author: Osvaldo Sousa Founder and Principal Architect of Kianda BPM (www.kianda.com) is a highly skilled engineer that held positions such as a CTO, Senior SharePoint Architect and Chief Product Architect building innovative enterprise solutions for organisations in Europe. He is considered as a SharePoint and no-code BPM expert.

Let us show you with a free live demo what Kianda can do for you.

Request your live demo

Kianda BPM sponsors European SharePoint Conference #ESPC18

European SharePoint Conference
European SharePoint Conference

Kianda BPM is delighted to announce that we are once again Silver Sponsors for the upcoming The European SharePoint, Office 365 & Azure Conference #ESPC18 takes place at The Bella Center, Copenhagen from 26-29 November 2018.

We are proud to be partnering with such a prestigious event that gathers SharePoint, Office 365 & Azure experts from around the world in one European location for the largest conference of its kind.

Check out here our sponsorship page

Kianda BPM presented by Osvaldo Sousa won the pitching competition

Kianda

In the Shark Tank Pitching Competition, The LINC March 6th 2018

Kianda BPM presented by Osvaldo Sousa was the overall winner of the ‘In the Shark Tank’ pitching competition as part of Local Enterprise Week Fingal at the LINC Centre in IT Blanchardstown.

Start-up entrepreneurs faced up to the panel of business experts, the audience of entrepreneurs & the clock. They delivered impressive pitches & fielded a range of searching questions. This was followed by a Q&A session with the audience.

“Delighted to be the overall winner of the ‘In the shark tank’ pitching competition with our fast-growing technology Kianda BPM, as part of Local Enterprise Week 2018. commented Osvaldo.

How I moved invoicing from spreadsheets to a few clicks in under 24 hours

Easy invoicing solution
Easy invoicing

Start-ups and small to medium size companies will love what I am about to tell about easy invoicing.

Is month-end invoicing a huge source of stress for you?

Checking the calculations, daily rates, customer addresses and so on is time consuming. Instead, you could be doing something more valuable like spending more time with your family. Or, cleaning your car which has become unbearable lately.

If you are lost in spreadsheets every month, struggling to remember accounts of last month, you are not the only one. Inconsistency on your invoice numbers and descriptions due to the lack of visibility and automation is very common. In other words, errors like these are inevitable as a result of being human. And, of course trying to prioritise a million things at the same time.

Maybe you are planning to look for accounting solutions but you are just getting started. Alternatively, you can’t afford an accountant or you have started long ago but prefer to keep accounting internally. Or, if you are like me, you are outsourcing your accounting but prefer to prepare customer invoices yourself. After all, it is crucial for any business to have visibility of their cash flow.

I have just the solution for you; Invoicing software solution

This is how I automated my month-end invoicing in just a half day using Kianda BPM (process management and automation platform) from invoice generation to automated customer follow-ups.

1- Design a simple form to capture invoice details and generate a PDF

Starting with Kianda is easy. For instance, designing a new online form could take only a few minutes, one or two steps you are good to go.

In Kianda NO-CODE designer, anyone can develop workflow solutions. You simply drag and drop fields from a predefined menu to your new form. Fields like ‘Invoice Date’, ‘Invoice Due Date’, ‘Customer PO’, ‘Reference number’, ‘List of customers’ and more. Once you select a customer, all the details of the customer such as address details, email and daily rate get all pre-populated into fields without you worrying if they are correct or not.

The good thing is that you don’t need to have a data source for this, you can manage all of this within Kianda process automation platform.

You can also design your invoice template with your logo, address, and invoice details directly within Microsoft Word, then use it as your base template to generate your invoice.

2- Send automated emails to your customers as elegant as you wish

Wouldn’t it be more professional, if you send your invoices from an automated email to your customers? You can put together an email template in Kianda and re-use as many times as you wish. As a result, you save tons of time on writing the same emails every month.

With a click of a button, you can send your invoices attached to these email templates to your customers.

3- Dashboards for review and follow-up

Kianda comes with easy-to-customise dashboards, where you can see invoicing lists and documents attached to each of them. You can view monthly cashflows, year-end totals, filter these by a customer or by unpaid invoices and more. Kianda can remind you when an invoice is due so that you don’t get your follow-ups delayed. It can even do automated follow-ups for the unpaid invoices on your behalf.

This will give you a full control of your accounts with maximum flexibility and without spending much of your resources.

4- Now you are operating like a million-dollar business

Organising financials even at the early stages will always be an advantage. For instance, when things start moving faster than you expect, you will regret not taking this as serious as you should have.

Depending on your business, you will decide what’s the best system for you. If spreadsheets method works for you, then go for it. If you want to use technology to keep track of your financial activity then start with an automated workflow solution like Kianda. In a very short time, your easy invoicing process will be set up.

Even though you are a small company there is nothing to stop you from operating like a million-dollar business.

workflow automation success
Workflow automation success

You will be able to automate not only invoicing but many other simple or complex tasks. Some you might be doing manually such as Time-keeping, PO request, Expense claims, and Customer support queries. With minimum time investment, you can easily organize your financials.

Want to see what Kianda can do for you?

Request your live demo today!

4 good reasons to automate your travel and expense management

mobile expense management system
mobile expense management system

Still managing Employee Travel and Expenses manually, with paper receipts, spreadsheets and emails?

Then you must consider not only time and money you are wasting. But also, inconsistency and error-prone results your business might be exposed to.

Process automation can help eliminate issues like these and let you focus on productivity. That is, without worrying about the typical difficulties of manual processes. With an automated travel and expense management solution, submission, approvals, and auditing can be a lot easier. Continue reading “4 good reasons to automate your travel and expense management”

5 common HR scenarios Business Process Management can benefit

HR process automation
Human resources management

Recruiting, leave requests, appraisals, approvals and employee feedback are some of the workflows typical human resource management (HRM) department deals with. All of these HR workflows involve multiple department approvals. Also, system entries, communication channels and documents. As a result, human resource management becomes lengthy and expensive.

In addition to this, it is very common that employees don’t follow established operating procedures and complete required tasks. That is, with regards to how they are supposed to complete them. Subsequently, leaving the organisation with unstructured and ad-hoc task management.

Automating these processes can increase productivity, cut costs significantly and eliminate bottlenecks. Simply, by making these scenarios easy to manage. Continue reading “5 common HR scenarios Business Process Management can benefit”

How you can streamline a HR Employee Onboarding Process

HR onboarding system help
HR onboarding system

HR employee onboarding process takes up a large amount of time of a HR department. It has many aspects to consider that make it a lengthy process. For example, paperwork to process, approvals to set up, documents to gather, training to provide, appraisal meetings to organise and so on. Tasks to be carried out involve not only HR department but also other departments. In short, HR deals with compliance. On the other hand, IT deals with how to get equipment up and running and managers with expectations. Sometimes tasks need to be carried in parallel, sometimes one after another. Continue reading “How you can streamline a HR Employee Onboarding Process”

Why every business can benefit from workflow automation software

Workflow automation software grows as businesses seek more effective ways to carry out business processes.

Modern enterprises have common objectives related to digital transformation. Those commonalities aim to improve productivity and collaboration in their organisations. For instance, adopting new technologies into business operations and company cultures helps organisations to succeed. And, one way to achieve these goals is through business process automation.

Workflow automation software lacks awareness despite it’s huge benefits to business

Enterprises still seem to be somehow in a catch-up mode when it comes to digital transformation. In despite of all the available latest technologies, innovations, mobile solutions, AI’s. Continue reading “Why every business can benefit from workflow automation software”

Digital Transformation Journey will lead you to success

Embrace digital business transformation

Digital transformation journey is the accelerating transformation of business activities, workflows, processes and models. Moreover, to fully leverage the changes and opportunities of the latest digital technologies. It is digitizing organisation’s business processes and improving technological foundations. In addition, it involves seamlessly integrating with providers. As a result costs are reduced and customer experiences significantly improve. Continue reading “Digital Transformation Journey will lead you to success”