IT process optimisation with prebuilt workflow templates

IT process workflow management
IT process workflow management

Why should you start your IT process optimisation?

Today’s IT departments are crucial for efficient operations and more importantly, survival of the business. Hence why it is important to kick off your optimisation process.

For instance, countless issues are raised by users on a daily basis to IT. Dealing with these over and over again without any standard system, creates frustration and difficulties in tracking and communication for IT teams.

Fortunately, technology is here to help organisations to solve these challenges. However, while adopting a new technology to help you, you should not be limited to what off-the-shelf solutions can offer.

Why does this matter?

Every organisation operates in its own way. Operations mature as the company grows, people move departments and requirements change due to the market shifts. If you adopt a technical solution today, it should be able to evolve with you tomorrow.

Process optimisation has a huge impact on output.

In other words, IT departments who adopt workflow software, achieve efficiency, reduce workload and increase productivity. As a result, providing better service levels.

NO-CODE development solutions such as Kianda Forms and Workflows platform can allow you to transition in to Digital Business more effectively.  No-code means anyone in an organisation can build technical solutions without having the coding skills.

IT process optimisation is simple with Kianda platform. With easy-to-use development interface, any employee can help drive change, not just those with technical skills. 

How can you actually use this?

Your team with or without coding skills, can build process automation and workflow applications. Certainly, meeting your organisation’s needs for IT processes such as IT Helpdesk, Asset management, Change request management, Incident report management and more. All integrated with your current systems.

That’s not all…

We have designed IT workflow templates to give you a hand when you are designing your optimisation process.

In the meantime, check out Kianda Template Store when you sign up. There is a lot more we believe you can use, not just regarding your IT process optimisation. These workflow templates will be a starting point for you to build great workflow solutions meeting your organisation’s unique requirements.

Let us show you with a free customised demo what Kianda can do for you.

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Per Diem Approval Workflow

Per-Diem-Request-Dashboard

Per Diem expenses can include different forms of costs for an employee related to business activities. In short, it focuses on the cost for an employee to take a business trip.

Purpose of Per Diem 

Expense management is simply put in place so that employees don’t need to keep a paper record of their expenses. In addition, per diem processes reduce the administrative burden on financial teams.

For instance, employees don’t need to keep a track record of multiple receipts. As well, it removes the need for these expenses to be checked and reimbursed.

The most common Per Diem expenses include overnight accommodation, daily meals and other travel expenses. In general, these are the typical expenses for a business traveler.

As a result of providing daily allowances, there is better control over business finances. Due to gaining superior control, managers can predict financial costs for the business.

Using an online form to automate the per diem process will reduce the hassle of manually performing the task.

Digital forms improve the Per Diem processEmployee receipt records

Increasingly, companies are adopting digital solutions to streamline Per Diem approvals. Online forms for expense management allows the process to become completely paperless.

As a result, the entire process can be rapidly completed.

Kianda platform offers a per diem template so that users can scale up expense management at a faster pace. Traditionally, managers would manually carry out this process across paper-documents and spreadsheets.

On the other hand, managing business processes digitally reduces the amount of time a task would normally take. In addition, it saves costs and increases efficiency. Simply due to process automation.


Expense management using a digital form

Per Diem Approval workflow includes employees providing the travel plan. Following that, the manager either approves or rejects the travel expense. This is based on a simple calculation of per diem amount, multiplied by a number of days.

With this simple workflow template you can set per diem allowance rates based on the location in a standard way. When an employee starts a request form,  rates can easily be calculated. Further, they are then submitted, avoiding any errors or misunderstandings.

In this sample template, an employee has the option to request only Per Diem, Travel or both. To begin, the procedure starts with the employee initiating the process. And they do this by entering personal information and travel details.

The system automatically calculates rates based on the location and number of days. Once the employee submits the request, a manager approves or rejects. Finally, the flow continues with Travel team or Payroll team.

This template comes with with Per Diem request Dashboard for reporting. Alternatively with Kianda, a single dashboard for all their approval tasks can be configured for managers to overview.

As a result, they can easily monitor what is waiting for their approval and what has been approved. Most noteworthy, they can do so with full visibility of the progress of each request.

Streamline your organisation’s per diem management and eliminate the errors and achieve consistency.


Kianda is a NO-CODE business process automation platform. We empower business users to accelerate innovation through digital transformation.

Want to see what Kianda can do for you?

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Related articles:

Change Request Process

Travel Request Form