In this webinar you are going to learn how to create a dynamic business app without coding.
So, as companies deal with the trends of an increasing mobile workforce and a limited supply of competent software developers, this raises the need for a solution. Subsequently, no code platforms have increased in popularity in the recent years.
You might wonder why. For instance, no code means flexibility. That is to say, you don’t need to be a competent software developer to use a no-code platform such as Kianda.
No code platforms allow any user to build business apps through graphical user interfaces and configuration instead of traditional programming. In short, they are designed to ease and speed up the app development process.
We hosted this webinar for you to see how easily you can create dynamic business apps using Kianda platform. In short, Kianda focuses on business functions such as data capture, workflow automation and integration with your existing ERP tools.
So, watch now if you would like to find out how to create a dynamic business app, without coding. Meanwhile, keep an eye out for our next webinar.
Don’t miss out – find out how to build business app – Training Record – in 10 minutes.
In this webinar our expert Osvaldo demonstrates an example Training Record Form using some of Kianda’s capabilities.
By the time you are finished watching this webinar, you will know how to:
– Create a dynamic business app to capture Training Record details
– Produce cascading lists that can read data from SharePoint
– How to capture an employee’s signature – digitally
Osvaldo is the CEO of Kianda Technologies with almost 2 decades of experience in the IT industry has developed many successful solutions across a broad range of technologies. He is the subject matter expert in digital workplace collaboration solutions.
This webinar was recorded on the 11th Dec 2019 10:00 AM UTC. Recording duration is 24 mins.
Are you managing your site inspections with Excel sheets?
Then it is time you consider digital site inspection checklists to ease this process for you.
Many inspectors, auditors or site managers use traditional ways to run their inspections jobs. Hard to manage paper forms, emails and scanned documents with signatures can easily become a cumbersome work…
Modern technologies that are available today, have made it far more efficient to capture and track site inspections. From scheduling a visit, sending automated alerts to capturing information and pictures. As well, with online forms you can easily generate rich PDFs, on the go…
First of all, let’s have a look when site inspection checklists are used?
Construction, engineering and industrial companies are required to keep sites, staff and assets safe. And to make sure they are working according to regulations. For this purpose, an inspector visits a site and runs inspections to go through defined checklists. Simply, to assess risks and to report their observations.
These checklists are defined based on the type of an inspection. For example, is it an internal inspection or an external one for a client? Or, is it a scheduled or emergency one and so on…
What are the current challenges companies are facing today when it comes to managing their inspection jobs?
There are three main challenges companies are facing regularly:
1 – Managing site inspections with paper forms
Main challenge here is to manually complete large numbers of questions in paper checklists… Scanning these checklist paper forms or re-typing into a spreadsheet. Then, uploading and emailing them, back and forth.
If an inspector has to rely on paper forms and documents for their job, then this becomes a complicated process. One that can increase compliance risks.
An inspector needs to make sure that they have all the right tools and documents they need before their visit. Moreover, during their visit they need to make notes of all their observations.
Using paper forms means when they go back to the office. That is to scan documents, and even sometimes re-type all the info. And, all of this take up a lot of valuable time.
2- Document management and unreliable reporting
Pulling together an inspection report can be extremely time consuming. Conventional ways require an inspector to re-type the captured information in spreadsheets and reconcile them. Subsequently, this can take long time and much effort.
In addition, this data will need to be transformed manually into graphs and charts to achieve insights. And this is not ideal…
One of the key aspects of managing site inspections is making sure that there is accuracy on reporting.
It can be frustrating for everyone involved in the process if the reports are not reliable.
3- Not being able to handle pictures and signatures on the go
Traditionally, an inspector would take pictures on site. Then go back to office download these pictures and store in company systems.
It can be time consuming trying to attach the right pictures to the right logs within inspection reports.
Simplify site inspections by taking as many pictures you need on the go.
Similarly, when signatures are required from clients, subcontractors or owners, they are often taken on papers. Then, scanned back in the office. This whole process can be slow, error-prone and not easily accessible for searching.
To modernize your site inspection checklists, you should consider going mobile and paperless. That is, for higher control, compliance and simply for faster outcomes.
Here are 4 important tips on how you can transform site inspections and ease the process
1- Digitalise your inspection checklist and eliminate paper
After all, it is not efficient to rely on papers, emails, phone calls when the most important aspect of site inspections is to ensure that work is being done properly to the highest quality.
This speeds up the entire procedure. Inspections can be scheduled on a regular basis and automatically assigned to inspectors.
Automated notifications and reminder alerts can easily be sent to inspectors to remind their schedules.
Inspectors can complete the checklist on a tablet or smartphone on site. As well, they can attach photographs, media evidence and annotate them when needed.
Then, final reports can be shared and made available in real-time to anyone who needs to see them.
2- Use data reporting to increase quality and compliance
Data gives us the ability to see and understand progress of things. It is crucial to provide clear overview of the job progress to project managers or other decision makers.
It is important that inspector flags issues on time to avoid any project delays.
Data can help you with your inspection strategy and make better decisions. That is, with the right digital solution, such as online forms.
By using real time reporting not only data can be shared easily. But, any delays, bottlenecks can be spotted and dealt with in a faster manner.
Moreover, working with a digital solution means the records of site inspection tasks and results are saved. Particularly for future reference and auditing purposes. And it can be very valuable when a hand over to another inspector is needed.
Ultimately, you will be able to manage tasks in real time. And review progress from your browser, tablet, or mobile device at any time.
You will store the key data, not just scanned documents. All the while, optimising the process and collaboration between the teams.
With online forms, reacting fast can be a major advantage for companies of any sizes. Simply, to save time and resources immediately.
3- Attach pictures and signatures on the go
Mobile online forms that allow you to take pictures, annotate and attach them to the form instantly is a must have. This eases the way pictures are attached to the reports.
They can also capture digital signatures from client’s and inspector’s. As well as generating a PDF report instantly on the go.
4- Look for flexible inspection checklist solutions
You must consider solutions that allow you to customise checklists, flow, rules, alerts and more. That is when you are looking for digital solutions to manage site inspections. Nowadays only capturing data is not enough.
You can always start with a site inspection template. But, it is vital to have the ability to make changes… big or small depending on your own needs.
With a tailor-made approach, a comprehensive site inspection delivers a better user experience.
Also, reporting should be provided in a flexible way. Different managers might have different needs.
Flexible reporting dashboards that allow exporting data into a format you need are important. Specifically, to help you achieve business goals and save time.
At Kianda, we build modern process apps that are both flexible and user-friendly.
We look forward to sponsoring in CIF Ireland, Digital Construction Summit 2019 in Dublin, 13th June. Come and talk to us to discover how Kianda can help you. Accelerate your digital construction journey with process automation.
DIGITAL… THE END OF CONSTRUCTION AS WE KNOW IT?
CIF Digicon 2019 will bring together developers, planners, architects, engineers, contractors, and other key stakeholders. That is, in the construction industry. To sum up, it will explore best strategies and solutions to embrace digital transformation. With focus on the road to Construction 4.0.
Digital Process Automation can help you manage construction processes efficiently
Kianda is a digital process automation platform helping companies to undergo digital transformation. Through digital forms and workflows, companies can easily automate and manage their business processes.
We had a great time sponsoring in the European SharePoint Conference this year in Copenhagen. We met our customers and partners. In addition, interesting talks about how empowering no-code solutions can be. That is, with many people from around Europe.
Why should you start your IT process optimisation?
Today’s IT departments are crucial for efficient operations and more importantly, survival of the business. Hence why it is important to kick off your optimisation process.
For instance, countless issues are raised by users on a daily basis to IT. Dealing with these over and over again without any standard system, creates frustration and difficulties in tracking and communication for IT teams.
Fortunately, technology is here to help organisations to solve these challenges. However, while adopting a new technology to help you, you should not be limited to what off-the-shelf solutions can offer.
Why does this matter?
Every organisation operates in its own way. Operations mature as the company grows, people move departments and requirements change due to the market shifts. If you adopt a technical solution today, it should be able to evolve with you tomorrow.
Process optimisation has a huge impact on output.
In other words, IT departments who adopt workflow software, achieve efficiency, reduce workload and increase productivity. As a result, providing better service levels.
NO-CODE development solutions such as Kianda Forms and Workflows platform can allow you to transition in to Digital Business more effectively. No-code means anyone in an organisation can build technical solutions without having the coding skills.
IT process optimisation is simple with Kianda platform. With easy-to-use development interface, any employee can help drive change, not just those with technical skills.
How can you actually use this?
Your team with or without coding skills, can build process automation and workflow applications. Certainly, meeting your organisation’s needs for IT processes such as IT Helpdesk, Asset management, Change request management, Incident report management and more. All integrated with your current systems.
That’s not all…
We have designed IT workflow templates to give you a hand when you are designing your optimisation process.
In the meantime, check out Kianda Template Store when you sign up. There is a lot more we believe you can use, not just regarding your IT process optimisation. These workflow templates will be a starting point for you to build great workflow solutions meeting your organisation’s unique requirements.
Let us show you with a free customised demo what Kianda can do for you.
Managing your leave or holiday request form processes with manual tools or legacy systems can be quite the headache. Particularly for those in the HR department. But also, for the employee who submits the request. Moreover, many potential issues can arise in your leave management processes. That is, when using inefficient methods.
The issues that arise simply lie within the quality of the leave management systems and manual methods used. Hence why it is critical for businesses to implement and use a sufficient digital leave management system.
As technology continues to evolve, many organisations become less reliable on defective leave management systems. But rather, switch to more advanced workflow automation systems like Kianda platform.
Challenges of manually handling your employee holiday request form
Using paper-forms, emails and spreadsheets to carry out a holiday request form is inefficient and unreliable. Because there is no way to centralize the data, there is no way to see who approved what and when. And, that is just one example.
Let’s have a look at some very common problems with an inefficient leave request process.
Leave request gets lost in thread of emails
These issues happens way too often. An employee sends their manager an email requesting annual leave. But, receives no response. Managers are busy, some more than others. However, holiday request forms still need to be completed and on time.
However, when a manager has hundreds of emails to get through, it is very easy to miss some. Even the important ones. As a result, holiday request forms become lost or convoluted in email threads. This is a prime example of how leave requests can easily go unanswered.
Or worse, they could go down the road of being approved and forgotten about. This brings us on to our next big issue with a manual holiday request form.
Rushing decision making when approving leave requests
The whole point of having a structure on leave management is to be prepared and organized. To grant employee annual leave, managers must consider many factors in their decision making. An example would be when an employee is out of work for a day or more. Employers need to ensure that there are enough staff to cover. So, in this case, specific information needs to be acknowledged. More clearly, required information might be dates or person/employee role. As well, number of annual leave days requested and even priorities.
It is difficult to pay full attention to these factors when all of this information is in multiple locations. But, because of this, it is easier to rush decisions and tick approvals off your list. Consequently, you end up short staffed.
For instance, David the marketing manager actually needs to work 2/5 of his requested dates for the launch of a campaign. But, the manager who rushed his request into approval status is unaware. As a result, David ends up being absent from the launch of an important campaign.
Sound all too familiar?
Lack of transparency and visibility in leave management system
Tracking, monitoring and recording annual leave are necessary and useful steps. Simply because they influence decision making. In other words, they assist managers in making correct decisions, based on whether to approve or reject employee holiday requests. When your holiday request form process is deployed using multiple tools, decision making becomes difficult. More clearly, it is impossible to have a clear overview of all leave requests and approvals.
Decentralizedsystems can cause chaos when it comes to managing a holiday request form. The knock-on effect from invisibility more or less provides a blind insight into the entire process.
In short, the lack of transparency makes it difficult to make decisions. As well as that, it is time-consuming and confusing trying to multi-task between emails, paper-forms and spreadsheets. By the time you have analysed your spreadsheet of who is on leave the same day Mark requested off, you forget where you put the paper holiday request form.
Leave Request Processes made easy
A digital leave / holiday request form is one of many processes that can be easily carried out using of workflow software. With the use of technology, managing tasks digitally has increased significantly. However, some organisations are still caught up with using outdated methods. And, or legacy leave management systems.
Many HR departments face challenges with manual processes. Even with simple tasks like holiday requests. Employee expectation of digitally managing tasks continues to rise. Simply due to increasing use of digital tools that promote mobility.
Therefore, HR departments need to learn to adapt to new trends that assist them in meeting employee expectations. Also, they need to consider productivity increases from using more efficient ways of carrying out business tasks.
HR Managers improve processes by introducing digital technologies together with new strategies. By simply automating processes like leave / holiday request management, organisations can bring significant time savings.
In addition, by saving time you are also saving costs. For instance, managers take up a chunk of time just to carry out leave and holiday request processes. And by way of retaining this time, it can be dedicated to other aspects of the business. Resulting in completing operations at a much faster pace, ultimately scaling productivity.
Needless to say, optimising holiday request forms largely reduces administrative burden. So, along with improving quality in processes, work can be less stressful for many. Moreover, completing tasks with less challenges is much more motivating. And subsequently, a lot more rewarding.
It is time to ditch outdated paper forms and untraceable emails for holiday approvals…
4 reasons why you should adopt a digital holiday and leave management system
Reduce errors, save time and increase efficiency
Greater visibility of approval status
Automated approvals of requests
Instance notification of rejection / approval status and regular reminders
Moving to a digital solution eliminates inefficiency and error-prone outcomes you might face. For instance, using Excel sheets for this purpose. Or even papers or back and forth emails. For the reason that managers need to prepare, absences should be recorded accurately. As a result, trends can be spotted and actions can be put in place.
Annual leave, sick leave, maternity or paternity.
Whatever the case may be. Leave of any form will not affect business operations when using an efficient digital leave management system. Digitally managing and tracking leave makes the process easier for managers and employees.
Manual holiday request management can take a significant amount of time to organise. Therefore, it is important to deal with these requests proactively. Especially when it is holiday season or when sick leave requests increase significantly. For example, due to an outbreak such as COVID-19.
To calculate sick leave requests made by the entire company for a given year requires spending hours or even days. And that is to just go through papers. Not mentioning distributing data or information to other relevant personnel.
On the other hand, if the information is in a digital system, it will only be a click away. To improve the efficiency, the first step is to move from paper to online forms.
A digital leave request form can do many things
With an intuitivedigital approval workflow like Kianda platform you can manage and approve all requests in one place. As well as that, you can easily track all requests in Kianda customisable dashboard. In other words, you can tailor your dashboard to your organisation’s unique needs. In doing so, you gain a crystal clear overview of everyone’s requests.
As a result, you can take precautions to ensure you have enough staff available. For example, during the periods of high demand such as summer you may need extra workers.
Neither you nor the employee will need to worry about miscalculations.
Optimising your holiday request form process quickly ensures a fair and transparent management to the staff. Consequently, improving employee satisfaction.
Holiday request forms simplified
In a single platform, staff request annual leave by simply providing details and submitting. Then, managers approve and a record is saved in the system. This gives you full visibility and overview of all requests.
The flexibility of the form enhances collaboration and communication between relevant departments. Subsequently, allowing the process to flow smoothly and rapidly.
Access to the correct information is provided clearly. Therefore, you know when your staff is on leave, allowing you to prepare in advance. Employees can easily view their balance of remaining days and raise their requests. Managers get notified and they simply review and approve requests.
Managers can reject or ask for modifications from staff. As well, scheduled reminders are set for when a manager does not approve on time. As a result, approvals are submitted in a timely manner, allowing the process the be swiftly completed. Additionally, the reminder notifications prevent requests from building up or going unanswered.
It’s as simple as that!
Remove the hassle of paper leave requests with the use of an automated workflow software.
Let us show you with a free customised demo what Kianda can do for you.
Do you need to a better process for travel requests and approvals?
Managing travel requests with paper forms or spreadsheets is easily a time consuming task that could be improved with process automation.
Furthermore, submitting paper travel request forms can create many issues and lack clarity and compliance.
Why you should optimise your travel request management process
With an online travel request form, you can manage the submission of the request, related expenses and the entire approval process.
Employees will submit their requests, managers then review requests. It really is that simple!
Managers can make better decisions and approve or reject requests instantly.
To clarify, the travel request and approval process can be completed anywhere, at anytime due to flexibility of online forms. Meaning, managers don’t need to be in the office to review travel request forms and complete approvals.
This will free-up valuable time, avoid delays in the approval process and bring efficiency.
A digital travel request form simplifies the process instantaneously. From employees submitting travel requests to managers approving, the entire process is easier to control. That is, with online forms that are managed in a centralized digital system.
How does it work?
A travel request and approval process is essential for every business and especially for large organisations.
For instance, larger organisations can require a lot more travel request processes because they have a larger employee count, of course.
So, the quicker the process, the less time consumed. Therefore the higher the benefit will be.
This Kianda travel request form app handles travel request and its entire approval process in a single location.
It allows selection from travel types such as flight/ferry/train and so on.
The information may differ from employees, depending on travel type.
Therefore, displays fields are dynamic, according to the user selection.
Multiple approval levels in a digital app make it easy to track
Also, to have multiple approval levels, approval processes can be extended.
This depends on conditions such as the value, type of travel mode, reason for travelling and so on.
Overall, a travel request form starts with an employee requesting for travel tickets and accommodation arrangements while providing purpose of the travel and passenger details.
Next, the travel department or HR review the request and make the necessary arrangements.
In addition, the workflow can expand to allow employee travel document validation or to adjust fields and settings based on an employee’s profile.
When an employee starts a request, their profile including their passport details can be pre-populated based on, the data stored in your IT systems.
The Kianda system issues a notification to a traveller if their passport has expired or if it is due to expire.
The system can flag to the travel team if a passport is expired. If required, it can also prevent submitting travel requests for flights.
Final cost reports by a business unit, cost center, department or individual can be achieved via reporting dashboards.
In addition, this workflow can me made visible to all employees, whether they are in your IT systems or not.
By using anonymous (public) forms, you can share online forms publicly and let your staff submit requests from anywhere.
Immediate benefits you will get with Kianda Travel Request Form App
✔ Flexible Online Forms
With our drag-and-drop form builder you can easily customise travel request form
✔ Eliminate Paperwork
Capture requests, approve and track within the app, eliminate paperwork
✔ Easy Reporting
Track & report on key metrics, monitor progress for quality control
Don’t forget to explore Kianda template store when you sign up and check out all other templates designed to help you to get started.
Cyber security incident can come with high costs and damages to an organisation who is not prepared for them.
In their simplest way, problems with cyber security can cause downtime and impact business productivity. Moreover, they can damage the employee or customer experience. Security is only as effective as the response it generates. Therefore, not responding to an incident in a timely manner can expose your organisation to many issues.
When organisations implement right strategies to cope with these cyber security incidents, they achieve better outcomes. For instance, faster detection and investigation process. With a well-structured cyber security incident response management process, organisations can achieve better results while minimizing possible damages. That is, even in critical and emergency situations.
A structured and formalised process must be put in place to respond to internal and external information security incidents. As a result, this will demonstrate that you take corporate and legal responsibilities seriously.
Furthermore, this positive security position ensures that your organisation can deal with cyber security incidents. And that it can be dealt with quickly, efficiently and effectively.
5 Benefits of having a structured cyber security incident response plan:
1) The rapid and accurate assessment of security incidents and the most appropriate response
2) Shortened recovery times to incidents
3) Minimised business disruption
4) Ensures that your organisation complies with local legal, regulatory and industry requirements
5) Accurate reporting and statistics to continuously improve the security of the information
Automating cyber security incident response helps you to manage, record and analyse cyber security incidents or warnings. In addition, it gives you a clear view of issues and how they are resolved.
The notification or identification that a cyber security incident is occurring can happen in many different ways. For example, two main of these are:
1) Automatically from specific devices such as an alert from a firewall. Automatic review of system or security log files on network. These systems can then notify a mailbox. For instance, Kianda platform scans the mailbox. After there is an alert, platform starts the workflow automatically. And this notifies required people and takes certain actions.
2) Staff noticing unusual or suspicious activity on the computer system and raising a report via the Kianda platform. Simply put, this flow starts with a staff raising a security incident when there is a risk of data or security. Following this, the system immediately sends alerts to the responsible departments to act upon it. The reason of the incidents, threats or violations, can be distinguished by staff providing required details.
Reporting dashboard provided with this application, gives you visibility of detailed analytics to aid tracking of the current issues in the system.
Automate this process today with Kianda platform
You can easily tailor this cyber security incident response workflow application to meet your specific requirements. Kianda provides a NO-CODE development interface, meaning you don’t need to have programming skills to create spot-on apps.
See how Kianda can help you with a free customised demo.
IT departments today face countless issues raised by users, daily. They can be anything from “I forgot my password”, “My computer is slow”, “Oops! I deleted my files” to “Can’t connect to printer”. With an IT support help desk, problems become less bombarding.
Dealing with these over and over again without any standard IT support system creates frustration. Not to mention, tracking and communication difficulties for IT teams.
Technology is here to help organisations solve these challenges. However, while adopting a new technology to help, you should not be limited what off-the-shelf software solutions can offer.
Every organisation operates in its own way. With that, these operations evolve as the company grows. As a result, people move departments and requirements change. In other words, market demands play a key role in operations.
Need a solution for IT support?
A solution you are adopting today should be able to evolve with you tomorrow… Grow when you grow and adjust to your current and future challenges.
So, we designed this IT support help desk template to serve you as a starting point and save you time. It simplifies end-user support with an automated workflow. Automating routine tasks and providing transparency resolves help desk tickets quickly and efficiently. Also, the reporting dashboard that comes with the IT support help desk template enables IT support teams to track and prioritize help desk tickets in a queue and solve them rapidly.
This IT support help desk workflow template will help, answer, track and solve problems of end-users, in a single platform. For instance, it can manage the ticket life cycle, from capturing issue details to automating tasks and sending notifications. In addition, it can retrieve and synchronize information from and to IT systems such as SharePoint, AD, 0365, Oracle and so on.
The advantages of improved support from IT service desk
An IT support help desk template will not only reduce regular queries and save time for you. Above all, it will deliver an enhanced experience for end-users.
IT departments who adopt workflow process automation can reap many benefits. For example, a ticketing software like Kianda’s IT support help desk app will increase efficiency, reduce workload and increase productivity. All leading to results in better service levels.
Let us show you with a free customised demo what Kianda can do for you.
Per Diem means Per Day. Also, referred as daily allowance.
It is a particular measure of money an organisation provides for an individual to ensure better expense management. To be more clear, it is frequently a representative of the organisation.
It covers everyday costs when travelling for work. A per diem can incorporate part, or the majority of the costs acquired. And most companies pay the government rate, which is based on the cost of living in the location being visited.
In aviation, per diem is usually available to a pilot, flight attendant, crew member or office staff who are travelling for business. Specifically, it is the reimbursement for his or her meals and incidental expenses. And, every airline pays differently per diem rates.
One method is employees request the actual cost of meals, lodging, and incidental travel costs may be deducted. That is, subject to certain limitations, providing the invoices and receipts.
On the other hand, there is the allowance method. In short, an employee is only required to prove where they were, and that they were travelling as a requirement of their work. Generally, in the aviation industry, most employees and independent contractors use the allowance method.
How to optimise per diem management
Kianda Forms allow users to manage per diem, all in a single platform. In turn, this strengthens overall expense management in an organisation.
With an automated workflow, flight personnel or office staff can easily make per diem requests. And they can submit their requests, before or after they travel.
This automated process empowers personnel to do their per diem calculations and request rapidly. It is presented as a simple online form where employees can consult what is available to them.
Kianda platform provides capabilities for users to work offline. That is to say, it is highly suitable for industries that involve a lot of remote working, in remote areas.
As employees in the aviation industry frequently fly on long-haul flights, remote access is essential.
With Kianda, they can submit per diem requests, even when they are off-line during a flight.
Employees can easily reach the information they need and submit their per diem requests. More importantly, they can do so without any delays or unnecessary email communications.
Information related to the submissions can be stored in the company’s existing data systems. Moreover, to ensure regulations and compliance, all information can be managed and tracked efficiently.
Looking for a better solution?
Talk to us today!
Eliminate the errors to bring consistency in your per diem management process. In addition, managing processes digitally reduces the amount of time a task would normally take. Because of this, saving time allows you to instantly save costs. With more time on your hands, you can devote it to other aspects of the business.
Moreover, per diem allowances enable better expense management. As a result, managers have greater control over financial spending across the business.
Discover how Kianda Forms can allow you to achieve great results. Above all, you can take your operations to the next level within Aviation industry with digital process automation.
To see how Kianda can help you, request a free live demo today!
Repetitive tasks are the biggest motivation killers in workplaces
Who likes to do the same daily task, over and over again?
Motivation is the important element in ensuring productivity. When we are dealing with monotonous routines, we easily get bored and lose our enthusiasm to complete challenging tasks.
One effective way of motivating staff is through employee engagement. For instance, their time needs to be freed to let them do more valuable work. That is, for better employee engagement and contribution.
How do we free up time to do more valuable work using an automated workflow?
An automated workflow management solution can bring productivity and efficiency to a workplace. It eliminates repetitive, manual and paper-based tasks. Moreover, it transforms manual operations into automated online forms and workflows. And in doing so, it cuts down the human error and increases productivity.
Helping businesses to compete in this increasingly digital world is one of the key focus of workflow automation. From simple to complex, workflow management can be automated with a few clicks.
Automated workflow management allows staff to get more valuable work done and reduces the amount of time and money spent on unnecessary tasks.
Where you can benefit from an automated workflow
Human Resource Management
If your HR department is dealing with paper-based documents, unnecessary phone calls and emails when a new hire starts, then an automated workflow management solution is in need. With process automation, you can eliminate unnecessary paperwork and repetitive tasks performed for each hire.
In a way, this will allow you to cut down these manual tasks and let HR do their work. In addition, new hires will be more welcomed when everything is well organised before they start.
For example, in Customer Service departments, agents spend more time on trying to access IT systems and ringing departments for resolutions than the time they spend on a call to help solve a customer problem.
This is a common scenario that causes long waiting times. One of the most important aspects of customer services is time. Information must be easily accessible to agents so that they can answer customer queries in a rapid way.
A process automation solution like Kianda can improve customer service operations by delivering one single platform. More clearly, a platform that allows users to access information from multiple IT systems rapidly and log customer queries into the system while reducing waiting times.
With a streamlined workflow management process for handling customer queries and complaints, call centre staff can be more effective and productivity can be increased.
Marketing and Sales
A scenario for the Marketing and Sales department is not too different. An automated workflow can improve the efficiency of marketing and sales teams. Marketing teams commonly use different applications to access the information needed to do their jobs. For example, for lead management, trade show materials, advertisements, website content approvals and more.
All of these tasks can be centralised in a single platform with a process automation, enabling full visibility and rapid outcomes. As a result, making marketing and sales operations move faster and easier.
It doesn’t matter whether you are a small business or a big one, if your employees are happy with their jobs, their productivity will increase. And, that’s exactly what you need to help your business grow.
Automated workflows diminish busywork, leaving the employee to tackle work that is most important to the job.
When it comes to achieving digital workplace goals, for the best results, sometimes the hardest thing is not choosing the right workflow management solution. But, it is getting the solution to do what your business uniquely needs.
A process automation solution like Kianda can adjust to your needs, giving you control over your IT solutions.
Automated workflows will increase productivity, while eliminating repetitive, and paper-based tasks. With Kianda’s NO-CODE workflow development approach, anyone in your organisation can easily develop IT solutions without technical expertise.
Author: Derya Sousa COO of Kianda Technologies
Helping companies to operate paperless, delivering custom business applications rapidly with no-code digital process automation platform Kianda.
TeraDev was delighted to be one of the Silver Sponsors for the 2017 European SharePoint, Office 365 & Azure Conference held in the CCD Dublin, November 13-16.
It was great to be partnering with such a prestigious event that gathers SharePoint, Office 365 & Azure experts from around the world. All, in one European location for the largest conference of its kind.
During the conference, TeraDev launched Kianda – a Unique Business Process Automation Platform with great capabilities. In short, it is a single powerful workflow automation tool enabling the creation of unlimited online forms and workflows. Subsequently, bringing digital process automation without limits.
Overall, it was a very good opportunity for us to meet attendees, partners and network peers across Europe. Thank you all who showed great interest in our BPM platform Kianda. And, we are looking forward to next year’s conference.
HR new hire onboarding process takes up a large amount of time of a HR department. It has many aspects to consider that make it a lengthy process. For example, paperwork to process, approvals to set up, documents to gather, training to provide, appraisal meetings to organise and so on. Tasks to be carried out involve not only HR department but also other departments. In short, HR deals with compliance. On the other hand, IT deals with how to get equipment up and running and managers with expectations. Sometimes tasks need to be carried in parallel, sometimes one after another. Continue reading “How you can streamline a HR New Hire Onboarding Process”