Employee absence and leave management without an efficient leave management system is a cumbersome task. That is, when handled across paper-based documents, spreadsheets and emails. Using these methods is lengthy, time-consuming and prone to human error. With that in mind, the spread of COVID-19 has made employee absence management even more agonizing. That is, for administrative staff, HR
A ticketing helpdesk is not only useful for customer support. But, also for improving employee collaboration for better business outcomes and faster resolution. And co-working is fundamental to successfully conduct cross-functional business processes. On that note, effective communication between departments is crucial now more than ever before. The rapid spread of COVID-19 has forced remote
The COVID-19 outbreak has amounted huge pressures on many organisations. Gulbenkian Foundation found themselves as one of those organisations. As a result of mass ticket cancelletations, Gulbenkian had to refund thousands of tickets. Using Kianda Platform, the Foundation deployed a rapid returns system to streamline the ticket returns process. How quickly things change Currently, the
Have you implemented ‘remote working’ as an option for employees yet? Across the globe, more and more people and companies take interest in digital process automation to accelerate remote working strategies. This comes about for many reasons. One being the benefits of the digital workplace. Secondly, the global development and transmission of Covid-19 has forced
