|Customer queries, engagement|
|Customer complaints and conflict resolutions|
|Transforming the customer journey and experience|
|Superior customer support with AI|
|Security Incident management|
|Virtual equipment management|
|Employee onboarding and offboarding|
|Employee performance management|
|Creating a digital workplace and culture|
|MARKETING & SALES|
|Collaborative content review and approval|
|Customer interactions and engagement|
|Trade show follow-up|
|Contract lifecycle management|
|Proposal and contract generation|
|Quote to cash|
|Budget and financial planning and requests|
|Contract negotiations and approvals|
|Purchase Order approval|
|Safety inspection reporting|
|Incident recording and reporting|
Recruiting, induction, leave requests, appraisals, approvals and employee feedback are some of the workflows typical human resources (HR) department deals with.
All of these HR workflows involve multiple department approvals, system entries, communication channels and documents making it lengthy and expensive in terms of resources and effort.
HR department that operates with workflow automation ensures a better employee experience and successful business outcomes.
Submission of travel allowance and expenses can be done via an online form, with images of receipts uploaded as attachments while sending automated notifications to department managers.
With what Kianda platform can offer, reviewing processes and auditing are now quicker and easier.
These request forms and image attachments can be submitted from mobile devices even when there is no network connection. This improves significantly how mobile workforce manage their expenses. With Kianda they don’t have to wait until they are back to office, they can now manage their expenses while they are abroad, at airport, in-flight or anywhere they want.