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Customer Service - HR - Marketing - Approvals - IT - Finance

One Platform, Unlimited Solutions



CUSTOMER SERVICE
Customer queries, engagement
Customer complaints and conflict resolutions
Transforming the customer journey and experience
Superior customer support with AI
IT
Help desk
Service provisioning
Security Incident management
Virtual equipment management
HR
Employee recruiting
Employee onboarding and offboarding
Induction
Employee performance management
Creating a digital workplace and culture



MARKETING & SALES
Lead management
Collaborative content review and approval
Customer interactions and engagement
Trade show follow-up
Contract lifecycle management
Proposal and contract generation
Quote to cash
FINANCE
Budget and financial planning and requests
Contract negotiations and approvals
Purchase Order approval
Invoicing
Travel requests
Expense reports
FACILITIES
Safety inspection reporting
Equipment maintenance
Quality assurance
Incident recording and reporting

HR Employee onboarding and offboarding


business process automation Kianda

Recruiting, induction, leave requests, appraisals, approvals and employee feedback are some of the workflows typical human resources (HR) department deals with. All of these HR workflows involve multiple department approvals, system entries, communication channels and documents making it lengthy and expensive in terms of resources and effort.

HR department that operates with workflow automation ensures a better employee experience and successful business outcomes.



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Case Study: Primera Air

Travel and Expense Management


Submission of travel allowance and expenses can be done via an online form, with images of receipts uploaded as attachments while sending automated notifications to department managers. With what Kianda platform can offer, reviewing processes and auditing are now quicker and easier.

These request forms and image attachments can be submitted from mobile devices even when there is no network connection. This improves significantly how mobile workforce manage their expenses. With Kianda they don’t have to wait until they are back to office, they can now manage their expenses while they are abroad, at airport, in-flight or anywhere they want.



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business process automation Kianda

Elegant    ·    Platform-agnostic    ·    Future-proofed    ·    Pre-built Templates   ·    Real-time Monitoring    ·   Enterprise Security    ·    Cloud Connect



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